You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

will ESIM be deleted if done resetting phone via itunes computer not from iphone setting

hello there any help

Does resetting iPhone to factory setting via COMPUTER ITUNES will delete Esim ??

I know resetting iPhone from the iPhone setting will give the option to save esim or delete it, I have done this before

but my question is resting iPhone via computer iTunes only not from the iPhone setting will give an option asking if I want to save esim or delete it ??? any one please try it for sure,

thanks allot

Posted on Jul 27, 2023 12:21 AM

Reply
Question marked as Top-ranking reply

Posted on Jul 27, 2023 12:37 AM

Restoring an iPhone with iTunes or Finder does not delete your eSIM. Learn how to erase your eSIM, if you need to.



This Apple Article confirms it --> Restore your iPhone, iPad, or iPod to factory settings - Apple Support (IN)


1 reply

will ESIM be deleted if done resetting phone via itunes computer not from iphone setting

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.