Apple Intelligence now features Image Playground, Genmoji, Writing Tools enhancements, seamless support for ChatGPT, and visual intelligence.
Apple Intelligence has also begun language expansion with localized English support for Australia, Canada, Ireland, New Zealand, South Africa, and the U.K. Learn more >
Apple Intelligence has also begun language expansion with localized English support for Australia, Canada, Ireland, New Zealand, South Africa, and the U.K. Learn more >
You can make a difference in the Apple Support Community!
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
📰 Newsroom Update
Voice Memos update brings Layered Recordings to iPhone 16 Pro and iPhone 16 Pro Max. Learn more >
Voice Memos update brings Layered Recordings to iPhone 16 Pro and iPhone 16 Pro Max. Learn more >
I just bought a brandnew iphone 13 in HK and noticed that my model# is 5LE13CH/A? It says that its brandnew but at the same time refurbised, can someone provide more details on why is this? Was I scammed?
iPhone 13
I bought a 13 Pro Max Net Active phone But its model number starts with 5L!! Is there a problem with this phone? And thank you for explaining more
I bought a 13 Pro Max Net Active phone But its model number starts with 5L!! Is there a problem with this phone? And thank you for explaining more
Whtat is mean 5lkv3ll/A
Please read the responses above.
I was in HK when I bought this and I'm from the Philippines.
Apologies my model# is 5LE03CH/A, and it does not correspond to my box model# which is MLE03CH/A.
Can someone help me regarding this?
[Edited by Moderator]
If it is refurbished, it was not purchased directly from Apple. If it was purchased directly from Apple, contact them immediately. If it was purchased from a different retailer, you would need to deal with that retailer.
Thank you for that information, but what does that mean? This means it is a brand new refurbished? Sorry I don't get the reason for it being refurbished even being sealed and bought from apple directly.
That model number indicates that it has been refurbished by an Apple authorized facility, but not by Apple themselves.
Did you ask the store from where you bought this device?
Please see the replies above.
Cart
What's mean 5lkv3ll/A
hi What is this original technical model?5LTJ3CH/A
Why is my iphone 13 model number 5LE13CH/A?