Refund
I have requested a refund since June 23, 2023 and it was approved, but as of today, July 27, 2023 I still have not received the refund back to my account.
iPhone 11, iOS 16
I have requested a refund since June 23, 2023 and it was approved, but as of today, July 27, 2023 I still have not received the refund back to my account.
iPhone 11, iOS 16
If Apple has approved your request, see this Apple article: Check the status of a refund for apps or content that you bought from Apple
Check the status of a refund for apps or content that you've bought from Apple – Apple Support (UK)
When will I get the money back?
If your refund is approved, the funds will be applied to the same payment method that you used to buy the item.
Here's how long it takes for a refund to appear on your account or statement:
Store credit – It may take up to 48 hours to see the refund in your Apple Account balance.
Mobile phone billing – It may take up to 60 days for the statement to show the refund. Processing time may be affected by your network provider. You can contact your network provider for an update.
All other payment methods – It may take up to 30 days for the statement to show the refund. If you can't see the refund after 30 days, contact your financial institution.
I know that. But I can't even email apple because there is no information to respond to my case. I have consulted other cases like me, they received their refunds in 2 to 3 weeks. I am very worried
Contact/ask your financial institution / your bank.
If you still need help, get support from Apple directly -> Get Support or call Apple in your region see -> Contact Apple for support and service
thanks 🥲
Refund