There is an error that is coming again and again for updating my iPhone it is saying that try again and I had try too many times so what should I do to enable my Face ID

T

iPhone 11, iOS 15

Posted on Jul 27, 2023 6:26 AM

Reply
Question marked as Best reply

Posted on Jul 27, 2023 6:33 AM

If Face ID isn't working for you, there is most likely something wrong with your TrueDepth camera. First, look at these two articles for help. If that doesn't fix the issue, then make an appointment at the Genius Bar to have your camera issue diagnosed.


https://support.apple.com/en-us/HT208186


https://support.apple.com/en-az/HT208114


Make an appointment at the Genius Bar to have it diagnosed.

https://www.apple.com/retail/geniusbar/

1 reply
Question marked as Best reply

Jul 27, 2023 6:33 AM in response to aliza63

If Face ID isn't working for you, there is most likely something wrong with your TrueDepth camera. First, look at these two articles for help. If that doesn't fix the issue, then make an appointment at the Genius Bar to have your camera issue diagnosed.


https://support.apple.com/en-us/HT208186


https://support.apple.com/en-az/HT208114


Make an appointment at the Genius Bar to have it diagnosed.

https://www.apple.com/retail/geniusbar/

There is an error that is coming again and again for updating my iPhone it is saying that try again and I had try too many times so what should I do to enable my Face ID

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.