Cancelling an auto-renewing subscription

I cannot cancel a subscription—every pathway ends with the same menu, that has NO option to cancel, and the subscription will be auto-renewing. Any others with this problem?

iPad Air 2, iPadOS 14

Posted on Jul 27, 2023 7:14 AM

Reply
Question marked as Best reply

Posted on Jul 27, 2023 7:16 AM

This support article explains how to cancel a subscription from Apple on an Apple mobile device, Mac, PC, and online ➔ If you want to cancel a subscription from Apple - Apple Support or this video will only tell you how to do it on an iPhone ➔ https://www.youtube.com/watch/XXx-J-ueCtE


Notes:

• You might need to scroll down to find the Cancel Subscription button.

If you don’t see Cancel Subscription, then the subscription is already canceled and won't renew. An "Expires" date (instead of "Renews") means the current subscription will just run until then. "Resubscribe" is just in case you change your mind about having it end.

• Deleting an app does not cancel a subscription.

• If you don’t cancel trials more than 24 hours before your renewal date, your subscription might renew.

• If you don't have an Apple device, see the options near the bottom of the support document.

• Many subscriptions are set to renew automatically until you intentionally cancel them.


2 replies
Question marked as Best reply

Jul 27, 2023 7:16 AM in response to northern spy

This support article explains how to cancel a subscription from Apple on an Apple mobile device, Mac, PC, and online ➔ If you want to cancel a subscription from Apple - Apple Support or this video will only tell you how to do it on an iPhone ➔ https://www.youtube.com/watch/XXx-J-ueCtE


Notes:

• You might need to scroll down to find the Cancel Subscription button.

If you don’t see Cancel Subscription, then the subscription is already canceled and won't renew. An "Expires" date (instead of "Renews") means the current subscription will just run until then. "Resubscribe" is just in case you change your mind about having it end.

• Deleting an app does not cancel a subscription.

• If you don’t cancel trials more than 24 hours before your renewal date, your subscription might renew.

• If you don't have an Apple device, see the options near the bottom of the support document.

• Many subscriptions are set to renew automatically until you intentionally cancel them.


Cancelling an auto-renewing subscription

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