Install Turbotax 2022 CD on Mac OS Ventura 13.4.1

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Level 1

4 points

Install Turbotax 2022 CD on Mac OS Ventura 13.4.1

I purchased a 2022 Turbotax CD and have a licence code. I've used it successfully on a PC. I now need to install it on a MacBook Air running OS Ventura 13.4.1. From what I have read, it should work on Ventura. I am the administrator on my Mac. I can "see" the Turbotax T1/22 folder on my Mac desktop, but when I open the folder and try to double click on the .exe file, nothing happens. Therefore, I cannot install it. I've tried downloading instead, but I when I first used the CD on a PC I did not create a Turbotax online account. I've since created a Turbotax online account from my Mac, but it does not "see" my previous CD purchase and therefore will not allow me to download without re-purchasing. I've tried Turbotax online support but there is no online chat, just a search function that hasn't helped. Any thoughts? I appreciate the help.

Posted on Jul 27, 2023 8:10 AM

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Answer 1

MrHoffman

Level 10

152,681 points

Jul 27, 2023 12:49 PM in response to G4NS61S

G4NS61S wrote:

Thanks, it appears I don't have the appropriate file.

Check with Intuit TurboTax support.

If the license keys are re-usable per the agreements as is fairly common for cross-platform apps such as this, you might be able to download the macOS kit from Intuit, and re-use that same license key.

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Answer 2

Jan 22, 2024 12:11 PM in response to G4NS61S

Are you sure that the TurboTax CD you have is for MacOS? If it previously worked on your PC (Windows) and you mention a .exe file, that leads me to believe the CD you have is not for Mac OS, but only for Windows.

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Answer 3

MartinR

Level 7

25,520 points

Jan 22, 2024 5:31 PM in response to G4NS61S

Call TurboTax Support and explain the situation to them (phone number is on the linked page). As long as you have a valid license code they should be willing to allow you to switch from PC to Mac.

A few years ago I had a problem with a CD version of TurboTax and they were most accommodating by adding a downloadable version to my TurboTax account.

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Answer 4

Jul 27, 2023 10:16 AM in response to G4NS61S

There should be a PKG or DMG file to install the Mac Version. Double click that.

EXE files are for Windows only. They do not work on Mac.

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Answer 5

tbirdvet

Level 6

17,555 points

Jul 27, 2023 4:35 PM in response to G4NS61S

Very strange as any TT disc I have always supports both Windows and Mac. When you start the disc what does it show on the screen (just a folder)? You should see an icon that states to drag to applications folder.

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Answer 6

FoxFifth

Level 10

476,153 points

Jul 27, 2023 9:15 AM in response to G4NS61S

.exe files are for Windows PCs. See the following instructions for installing TurboTax from a Cato a Mac: https://ttlc.intuit.com/turbotax-support/en-us/help-article/install-products/install-turbotax-software-mac/L34KYBqU0_US_en_US

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Answer 7

Jul 27, 2023 1:44 PM in response to G4NS61S

Contact Intuit and see if they have a download for it.

It may be available on the website in your Intuit account. Click here ➜ Intuit Account Downloads - Intuit.com

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Answer 8

G4NS61S Author

Level 1

4 points

Jul 28, 2023 8:28 AM in response to tbirdvet

Thank you. Here is a screen shot. I double clicked on the TT disc icon, which opened the first window containing four folders, then I double clicked on the blue "Turbotax Turboimpot 2022" folder which then opened the window below it.

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Answer 9

G4NS61S Author

Level 1

4 points

Jul 28, 2023 12:45 PM in response to tbirdvet

Thanks, that confirms my suspicion. It was purchased online but not directly from Intuit. I didn't realize I'd need the Mac version in addition to the PC version when I purchased it so didn't think to ask about it. I appreciate your help.

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Answer 10

G4NS61S Author

Level 1

4 points

Jul 27, 2023 12:41 PM in response to G4NS61S

Thanks very much. Unfortunately there is no .dmg file on my CD. I guess I am simply out of luck.

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Answer 11

G4NS61S Author

Level 1

4 points

Jul 27, 2023 12:42 PM in response to FoxFifth

Thanks, it appears I don't have the appropriate file.

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Answer 12

tbirdvet

Level 6

17,555 points

Jul 28, 2023 8:52 AM in response to G4NS61S

I do not have these folders. Very strange. It appears this is a Windows only disk but not sure why. Where did you get this disc?

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Answer 13

MrHoffman

Level 10

152,681 points

Jul 28, 2023 12:40 PM in response to G4NS61S

“TurboTax TurboImpot” (TurboImpôt) looks to be a French Canadian app installer.

If that is the CD you acquired, contacter le vendeur. 😉

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Answer 14

G4NS61S Author

Level 1

4 points

Jul 28, 2023 12:48 PM in response to MrHoffman

Hi, thanks. Yes, I'm in Canada so that part isn't unusual to me. I think I've just got a version of TT2022 that doesn't accommodate Macs. I appreciate your help.

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Install Turbotax 2022 CD on Mac OS Ventura 13.4.1

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