The Apple Support Community will permanently close on November 20, 2026. Starting today, the site will no longer accept new posts and is available in a read-only state.
You can continue to find trusted guidance and support on the official Apple Support site.
We want to thank the community members who have contributed their time and expertise to help others with their Apple products.
The Apple Support Community will permanently close on November 20, 2026. Starting today, the site will no longer accept new posts and is available in a read-only state.
You can continue to find trusted guidance and support on the official Apple Support site.
We want to thank the community members who have contributed their time and expertise to help others with their Apple products.
I have receipt for the watch I bought my Dad last year. He passed away, I now want to use the watch with my IPHONE. I have no idea what his Apple ID or password is. How do I proceed?
iPhone 14, iOS 16
If you have the ORIGINAL receipt, then see the 'Start a support request' section in:
How to remove Activation Lock - Apple Support
If you have the ORIGINAL receipt, then see the 'Start a support request' section in:
How to remove Activation Lock - Apple Support
Very sorry for your loss.
This article addresses what you'll need to do in order to recover his Apple ID: How to request access to a deceased family member's Apple account - Apple Support
I hope this helps.
I recovered my Dad's Apple ID and changed the password. On the Iphone watch, it is asking me for his icloud user name and password. I have no idea what it is. He set it up just before he passed away. I bought this for him, so I have the receipt, death certificate and will.....not sure what to do....I just want to wipe the watch out so I can attach it to my iphone.....any suggestions?
HELP with resetting watch to use on another IPHONE
