Can you returned engraved airpods
If the items(AirPods) has been purchased recently but not opened as yet but they have engraved on it could it still be returned?
AirPods (3rd generation)
If the items(AirPods) has been purchased recently but not opened as yet but they have engraved on it could it still be returned?
AirPods (3rd generation)
Hello ~ Take a look here…
Returns & Refunds - Shopping Help - Apple*
*You have 14 calendar days to return an item from the date you received it.*This is in the US.
*Exchange an item
If you purchased your item from Apple in the U.S., you can take it to any U.S. Apple Store for an exchange. Item exchanges are, of course, subject to in-store product availability. It's a good idea to check if a product is in stock by visiting apple.com and then seeing if it's available for pickup at a store nearby. The only exchange exceptions are personalized items (such as engraved iPad or AirPods) and Macs that have been custom-configured. These items cannot be exchanged in store; they can only be returned and your refund will be issued to the payment method you used on your order (per the guidelines in our Standard Return Policy).
~ Katana-San~
Hello ~ Take a look here…
Returns & Refunds - Shopping Help - Apple*
*You have 14 calendar days to return an item from the date you received it.*This is in the US.
*Exchange an item
If you purchased your item from Apple in the U.S., you can take it to any U.S. Apple Store for an exchange. Item exchanges are, of course, subject to in-store product availability. It's a good idea to check if a product is in stock by visiting apple.com and then seeing if it's available for pickup at a store nearby. The only exchange exceptions are personalized items (such as engraved iPad or AirPods) and Macs that have been custom-configured. These items cannot be exchanged in store; they can only be returned and your refund will be issued to the payment method you used on your order (per the guidelines in our Standard Return Policy).
~ Katana-San~
Hello,
From what I can tell engraved AiPods can be returned but are not eligible as exchange items.
Returns & Refunds - Shopping Help - Apple
"Standard Return Policy
There are a few important things to keep in mind when returning a product you purchased online from Apple:
There are some items, however, that are ineligible for return, including:
*You can return software, provided that it has not been installed on any computer. Software that contains a printed software license may not be returned if the seal or sticker on the software media packaging is broken.
iPhone and iPad Returns — Wireless Service Cancellation
Wireless carriers have different service-cancellation policies. Returning your iPhone or iPad may not automatically cancel or reset your wireless account; you are responsible for your wireless service agreement and for any applicable fees associated with your wireless account. Please contact your provider for more information."
...
"Exchange an item
If you purchased your item from Apple in the U.S., you can take it to any U.S. Apple Store for an exchange. Item exchanges are, of course, subject to in-store product availability. It's a good idea to check if a product is in stock by visiting apple.com and then seeing if it's available for pickup at a store nearby. The only exchange exceptions are personalized items (such as engraved iPad or AirPods) and Macs that have been custom-configured. These items cannot be exchanged in store; they can only be returned and your refund will be issued to the payment method you used on your order (per the guidelines in our Standard Return Policy)."
I hope this helps.
Can you returned engraved airpods