You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

It's say my payment method was declined

It say my payment method is declined but I don't know why

iPhone (56)

Posted on Jul 27, 2023 7:16 PM

Reply
Question marked as Top-ranking reply

Posted on Jul 28, 2023 1:05 AM

You need to Add a payment method to your Apple ID – Apple Support (UK)

  • If you want to change your card, add first the new card, then remove the old one.
  • or if you use your Apple Account balance, you need to set your Apple Account balance as your default payment.

 

See also ⤵️

Payment methods you can use with your Apple ID

Payment methods you can use with your Apple ID – Apple Support (UK)


FYI: Not all credit & debit cards seem to work with App Store / iTunes Store, try a different one, or preferably a credit card. If your card is not accepted as a paymenf method, you need to contact your bank.


Add money to your Apple Account balance -> Add money to your Apple Account balance - Apple Support

 

Check also -> If your payment method is declined in the App Store or iTunes Store, see -> 

If your payment method is declined in the App Store or iTunes Store - Apple Support

⤵️

How to complete your purchase if a payment failed or was declined

  1. On your iPhone or iPad, open the Settings app.
  2. Tap your name.
  3. Tap Payment & Shipping.
  4. Add a different payment method and remove the old one
  5. Try to complete your purchase.


If you still can't make a purchase


If you have followed all the steps and instructions and if you still need help, get support from Apple directly -> Get Support or call Apple in your region see -> Contact Apple for support and service or check -> here for more support and assistance.



2 replies
Question marked as Top-ranking reply

Jul 28, 2023 1:05 AM in response to Knowdatt

You need to Add a payment method to your Apple ID – Apple Support (UK)

  • If you want to change your card, add first the new card, then remove the old one.
  • or if you use your Apple Account balance, you need to set your Apple Account balance as your default payment.

 

See also ⤵️

Payment methods you can use with your Apple ID

Payment methods you can use with your Apple ID – Apple Support (UK)


FYI: Not all credit & debit cards seem to work with App Store / iTunes Store, try a different one, or preferably a credit card. If your card is not accepted as a paymenf method, you need to contact your bank.


Add money to your Apple Account balance -> Add money to your Apple Account balance - Apple Support

 

Check also -> If your payment method is declined in the App Store or iTunes Store, see -> 

If your payment method is declined in the App Store or iTunes Store - Apple Support

⤵️

How to complete your purchase if a payment failed or was declined

  1. On your iPhone or iPad, open the Settings app.
  2. Tap your name.
  3. Tap Payment & Shipping.
  4. Add a different payment method and remove the old one
  5. Try to complete your purchase.


If you still can't make a purchase


If you have followed all the steps and instructions and if you still need help, get support from Apple directly -> Get Support or call Apple in your region see -> Contact Apple for support and service or check -> here for more support and assistance.



It's say my payment method was declined

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.