I need help transfer data from old computer that wont turn on to a new computer

Our old Mac laptop won't turn it had some battery issue and now we don't see our photos in our iPhoto that were on the old mac.

MacBook Pro 13″, macOS 13.4

Posted on Jul 27, 2023 8:09 PM

Reply
Question marked as Top-ranking reply

Posted on Jul 28, 2023 2:26 AM

Any chance that you created a backup which you can use to transfer the files?

Restore your Mac from a backup - Apple Support


Or did you sync your photos, using iCloud Photos?

In that case, connect the new Mac to Wi-Fi, then enable iCloud Photos in the settings for Photos and wait until the photos sync back again.

If you're missing photos or videos in the Photos app - Apple Support



1 reply
Question marked as Top-ranking reply

Jul 28, 2023 2:26 AM in response to GI49

Any chance that you created a backup which you can use to transfer the files?

Restore your Mac from a backup - Apple Support


Or did you sync your photos, using iCloud Photos?

In that case, connect the new Mac to Wi-Fi, then enable iCloud Photos in the settings for Photos and wait until the photos sync back again.

If you're missing photos or videos in the Photos app - Apple Support



This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

I need help transfer data from old computer that wont turn on to a new computer

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.