when I forget my apple id, and when I want to reset the phone

My phone was not in use for long now I want to use again but it asks my icloud mail which I forgot..

when I forget my apple id, and how do i reset the phone



iPhone 12 Pro, iOS 16

Posted on Jul 27, 2023 11:55 PM

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Question marked as Best reply

Posted on Jul 28, 2023 12:47 AM

Hi sallema193,


I think you're referring to Activation Lock.

If you forgot your Apple ID or password, you can try resetting them.

Apple ID: If you forgot your Apple ID email address or phone number

Password: If you forgot your Apple ID password


If you have proof of purchase documentation, you can submit an Activation Lock support ticket.


See here: Activation Lock for iPhone, iPad, and iPod touch

If you meant something else, let me know.

Good luck!

2 replies
Question marked as Best reply

Jul 28, 2023 12:47 AM in response to saleema193

Hi sallema193,


I think you're referring to Activation Lock.

If you forgot your Apple ID or password, you can try resetting them.

Apple ID: If you forgot your Apple ID email address or phone number

Password: If you forgot your Apple ID password


If you have proof of purchase documentation, you can submit an Activation Lock support ticket.


See here: Activation Lock for iPhone, iPad, and iPod touch

If you meant something else, let me know.

Good luck!

when I forget my apple id, and when I want to reset the phone

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