Apple Event: May 7th at 7 am PT
With most of my text messages, I begin writing the message recipient’s name & the message automatically directs to their mobile number. However, every so often it defaults to their email address only, even though I have both in their contact listing. The only way to fix this problem that I found was sending a message to another iPhone. I am sending to an Android phone. I can I correct this?
using IOS 16.5.1 (c)
iPhone 13 Pro Max
Hi gary_bradshaw,
welcome to the Apple (user-to-user) Community.
Seems the Messages app sends Text imessages by wi-fi from Apple to Apple devices.
However SMS / MMS to Android phones must go by cellular data, and can only do so if your settings permit this.
Apple support have articles online (links below) to help with details:
What is the difference between iMessage and SMS/MMS? - Apple Support
Use cellular data on your iPhone or iPad - Apple Support (NB Cellular data plan / rates / might apply.)
More info. if needed:
Messages Support Website (info / support / contact):
There is a "Get Support" link (at the very bottom), of their website (link below)
Messages for iPhone, iPad, Apple Watch, and Mac - Official Apple Support
All the best :-)
Hi gary_bradshaw,
welcome to the Apple (user-to-user) Community.
Seems the Messages app sends Text imessages by wi-fi from Apple to Apple devices.
However SMS / MMS to Android phones must go by cellular data, and can only do so if your settings permit this.
Apple support have articles online (links below) to help with details:
What is the difference between iMessage and SMS/MMS? - Apple Support
Use cellular data on your iPhone or iPad - Apple Support (NB Cellular data plan / rates / might apply.)
More info. if needed:
Messages Support Website (info / support / contact):
There is a "Get Support" link (at the very bottom), of their website (link below)
Messages for iPhone, iPad, Apple Watch, and Mac - Official Apple Support
All the best :-)
Text message defaults to email, not Android phone number
