Apple Intelligence now features Image Playground, Genmoji, Writing Tools enhancements, seamless support for ChatGPT, and visual intelligence.
Apple Intelligence has also begun language expansion with localized English support for Australia, Canada, Ireland, New Zealand, South Africa, and the U.K. Learn more >
Apple Intelligence has also begun language expansion with localized English support for Australia, Canada, Ireland, New Zealand, South Africa, and the U.K. Learn more >
You can make a difference in the Apple Support Community!
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
đź“° Newsroom Update
Voice Memos update brings Layered Recordings to iPhone 16 Pro and iPhone 16 Pro Max. Learn more >
Voice Memos update brings Layered Recordings to iPhone 16 Pro and iPhone 16 Pro Max. Learn more >
With most of my text messages, I begin writing the message recipient’s name & the message automatically directs to their mobile number. However, every so often it defaults to their email address only, even though I have both in their contact listing. The only way to fix this problem that I found was sending a message to another iPhone. I am sending to an Android phone. I can I correct this?
using IOS 16.5.1 (c)
iPhone 13 Pro Max
Hi gary_bradshaw,
welcome to the Apple (user-to-user) Community.
Seems the Messages app sends Text imessages by wi-fi from Apple to Apple devices.
However SMS / MMS to Android phones must go by cellular data, and can only do so if your settings permit this.
Apple support have articles online (links below) to help with details:
What is the difference between iMessage and SMS/MMS? - Apple Support
Use cellular data on your iPhone or iPad - Apple Support (NB Cellular data plan / rates / might apply.)
More info. if needed:
Messages Support Website (info / support / contact):
There is a "Get Support" link (at the very bottom), of their website (link below)
Messages for iPhone, iPad, Apple Watch, and Mac - Official Apple Support
All the best :-)
Hi gary_bradshaw,
welcome to the Apple (user-to-user) Community.
Seems the Messages app sends Text imessages by wi-fi from Apple to Apple devices.
However SMS / MMS to Android phones must go by cellular data, and can only do so if your settings permit this.
Apple support have articles online (links below) to help with details:
What is the difference between iMessage and SMS/MMS? - Apple Support
Use cellular data on your iPhone or iPad - Apple Support (NB Cellular data plan / rates / might apply.)
More info. if needed:
Messages Support Website (info / support / contact):
There is a "Get Support" link (at the very bottom), of their website (link below)
Messages for iPhone, iPad, Apple Watch, and Mac - Official Apple Support
All the best :-)
Text message defaults to email, not Android phone number
