iPhone 13 Pro Max calls "sometime" go direct to voicemail

Not all of my calls are coming through on my Iphone13 ProMax. Sometimes they go to voicemail, other times there is no option for the caller they are just cut off, and other times it works just fine. As it will not replicate at the Apple Store or the T-mobile store I'm told there is nothing they can do. Any suggestions? Thank you.


[Re-Titled by Moderator]

iPhone 13 Pro Max, iOS 16

Posted on Jul 28, 2023 7:32 AM

Reply
Question marked as Best reply

Posted on Jul 28, 2023 9:38 AM

Hello China13,


Are you silencing unknown callers?


  1. Open Settings
  2. Scroll down and tap on Phone
  3. Tap Silence Unknown Callers
  4. Toggle On or Off


I'd recommend keeping it toggled on though.


This is the only option that blocks callers or silences them.


Another possibility is you have a Focus mode on that is silencing people / the Phone app.


  1. Open Settings
  2. Tap Focus
  3. Tap a Focus mode (any will work preferable the one that might be enabled)


Are you silencing the Phone app or people?




9 replies
Question marked as Best reply

Jul 28, 2023 9:38 AM in response to China13

Hello China13,


Are you silencing unknown callers?


  1. Open Settings
  2. Scroll down and tap on Phone
  3. Tap Silence Unknown Callers
  4. Toggle On or Off


I'd recommend keeping it toggled on though.


This is the only option that blocks callers or silences them.


Another possibility is you have a Focus mode on that is silencing people / the Phone app.


  1. Open Settings
  2. Tap Focus
  3. Tap a Focus mode (any will work preferable the one that might be enabled)


Are you silencing the Phone app or people?




Jul 28, 2023 2:31 PM in response to pjswiz

Yes, I am, but this happening to one’s in my phone book that call all the time. I have tried turning that feature off and on, along with so many other things like resetting my phone and turning it on and off also and it still doesn’t help. It doesn’t even show that I have a missed call when it happens.

iPhone 13 Pro Max calls "sometime" go direct to voicemail

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