Can’t add my tickets to my wallet

I’m trying to add my tickets from Ticketmaster and everything looks fine but I get like an error saying Apple can’t add my tickets at this moment try again later, tried several time still the same

iPhone 13 Pro, iOS 16

Posted on Jul 28, 2023 10:39 AM

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Question marked as Top-ranking reply

Posted on Jul 28, 2023 10:52 AM

Have you updated your iPhone to the latest iOS? If not, please review the support article linked below and update your device. After updating, please do a forced restart. A forced restart is more than turning your device off and on. Please follow the instructions in the article linked below to insure your iPhone is force restarted. Lastly, try adding your tickets again.


I do want to caution you, that there are multiple posts across several social media sites with people posting about this issue. It does not appear to be an issue, but rather a TicketMaster issue, or an issue with the third party you have purchased the tickets from.


Have you contacted TicketMaster support?


Update iOS on iPhone - Apple Support


Force restart iPhone - Apple Support


1 reply
Question marked as Top-ranking reply

Jul 28, 2023 10:52 AM in response to CarolC2

Have you updated your iPhone to the latest iOS? If not, please review the support article linked below and update your device. After updating, please do a forced restart. A forced restart is more than turning your device off and on. Please follow the instructions in the article linked below to insure your iPhone is force restarted. Lastly, try adding your tickets again.


I do want to caution you, that there are multiple posts across several social media sites with people posting about this issue. It does not appear to be an issue, but rather a TicketMaster issue, or an issue with the third party you have purchased the tickets from.


Have you contacted TicketMaster support?


Update iOS on iPhone - Apple Support


Force restart iPhone - Apple Support


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Can’t add my tickets to my wallet

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