Old Model MacBook 2012 Pro struggling to update software

I’m trying to update my MacBook 2012 Pro. Currently has no use besides to watch movies on it. But I want to be able to access Word and Excel etc on here but the version isn’t compatible for me to do so. Can someone help me please. I need to know if there is anything I can do with this laptop besides watch movies on it lol

MacBook Pro 13″, macOS 10.13

Posted on Jul 29, 2023 5:03 AM

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Question marked as Top-ranking reply

Posted on Jul 29, 2023 4:24 PM

You can upgrade your MacBook Pro to Catalina. Office 2019 is still supported on Catalina. Older 32 bit applications will not be. For more details, see this tip:


Catalina - an upgrade guide - Apple Community


7 replies

Jul 29, 2023 5:27 PM in response to shontelle155

shontelle155 Said:

"Old Model MacBook 2012 Pro struggling to update software: I’m trying to update my MacBook 2012 Pro. Currently has no use besides to watch movies on it. But I want to be able to access Word and Excel etc on here but the version isn’t compatible for me to do so. Can someone help me please. I need to know if there is anything I can do with this laptop besides watch movies on it lol"

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For reference...

Updating the macOS:


Determining which Update(s) will Install:

I. Verify Compatibility:

A. Start Here: Learn About Compatibility and how to Identify your Specific Mac Model - Apple Support


B. How to Verify:

Reveal your Model:

What is the Model of your Mac? To find out...

  1. Go to: Apple menu
  2. Click: About this Mac
  3. View: Second Line-Down

then...


II. Compare the Results:

See if the Model you found is shown here:


III. If Compatible:

Back Up your Mac First:  Be certain you Create a Time Machine Backup of your Mac, so that way you can have something to restore your Mac from, should anything go wrong with the reconfiguration.

Jul 29, 2023 6:04 AM in response to shontelle155

Microsoft doesn't typically provide support for such old versions of Office like you would need. And, there is the 32 bit vs 64 bit little concern you likely have to deal with.


I suggest if you want a good office suite, you use FreeOffice or LibreOffice. Both are free and quite good. Compatibility with MS Office is quite good too.

Jul 30, 2023 8:48 AM in response to shontelle155

Yes, you can't install on a system that is too full. You will need at least 40 GB of continuous space to install Catalina.


Make sure your data is backed up, and you are ready to upgrade any applications you use to 64 bit versions. This may require upgrade pricing.


The installer is in the Applications folder as Install Mac OS Catalina.app


if it is not there, you need to be downloading it from:

How to download and install macOS - Apple Support


Jul 29, 2023 5:10 PM in response to shontelle155

shontelle155 Said:

"Old Model MacBook 2012 Pro struggling to update software: I’m trying to update my MacBook 2012 Pro. Currently has no use besides to watch movies on it. But I want to be able to access Word and Excel etc on here but the version isn’t compatible for me to do so. Can someone help me please. I need to know if there is anything I can do with this laptop besides watch movies on it lol"

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Contact Microsoft Support:

If you have the incompatible version, the contact Microsoft Support, requesting a new, correct, license key. Log in here, and proceed with contacting them, preferably by chat: Contact Us - Microsoft

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Old Model MacBook 2012 Pro struggling to update software

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