refund of funds

Здравствуйте! в программе говорится, что деньги были возвращены мне, но они не были зачислены на карту

Что мне делать по этому случаю?


[Edited by Moderator]

iPhone 11, iOS 16

Posted on Jul 29, 2023 4:12 AM

Reply
Question marked as Top-ranking reply

Posted on Jul 29, 2023 4:14 AM

From: Check the status of a refund for apps or content that you bought from Apple - Apple Support



When will I get the money back?

If your refund is approved, the funds are applied to the same payment method that you used to buy the item. Here's how long it takes for a refund to appear on your account or statement:


Store credit—It might take up to 48 hours to see the refund in your Apple Account balance.


Mobile phone billing—It might take up to 60 days for the statement to show the refund. Processing time might be affected by your carrier. You can contact your carrier for an update.


All other payment methods—It might take up to 30 days for the statement to show the refund. If you don't see the refund after 30 days, contact your financial institution.


3 replies
Question marked as Top-ranking reply

Jul 29, 2023 4:14 AM in response to irizinaal

From: Check the status of a refund for apps or content that you bought from Apple - Apple Support



When will I get the money back?

If your refund is approved, the funds are applied to the same payment method that you used to buy the item. Here's how long it takes for a refund to appear on your account or statement:


Store credit—It might take up to 48 hours to see the refund in your Apple Account balance.


Mobile phone billing—It might take up to 60 days for the statement to show the refund. Processing time might be affected by your carrier. You can contact your carrier for an update.


All other payment methods—It might take up to 30 days for the statement to show the refund. If you don't see the refund after 30 days, contact your financial institution.


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refund of funds

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