I cannot change my Apple ID

I want to change my ID by using my another email address. However, after following the described procedure, I received a message saying 'ID not available, use another name'. I don't know why this was denied since we must anyway enter a password which serves as a second security level. What can I do in order to be allowed to use the ID of my choosing? Thank you

iPhone 14

Posted on Jul 29, 2023 3:53 PM

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Question marked as Top-ranking reply

Posted on Jul 30, 2023 12:31 PM

Hi there J3V4P3,


The message you're receiving when attempting to change your Apple ID to a different email address indicates it's already being used:


If you see a message that the email address you want to use isn't available or is already in use, check that you or a family member aren't already using that email address with a different Apple ID. If a family member is using that email address, remove it from their account then try to use it. 


Learn more here: Change your Apple ID - Apple Support


Take care.

1 reply
Question marked as Top-ranking reply

Jul 30, 2023 12:31 PM in response to J3V4P3

Hi there J3V4P3,


The message you're receiving when attempting to change your Apple ID to a different email address indicates it's already being used:


If you see a message that the email address you want to use isn't available or is already in use, check that you or a family member aren't already using that email address with a different Apple ID. If a family member is using that email address, remove it from their account then try to use it. 


Learn more here: Change your Apple ID - Apple Support


Take care.

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I cannot change my Apple ID

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