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iPad won’t back up

My iPad mini 4 won’t back up or install latest update. I have plenty of free storage. Wifi is great.

iPad mini 4, iPadOS 15

Posted on Jul 29, 2023 7:02 PM

Reply
Question marked as Top-ranking reply

Posted on Jul 30, 2023 3:43 AM

Presumably you are attempting to backup to iCloud.


What happens when you try to backup or update your iPad? What errors do you see reported?


How to back up your iPhone, iPad, and iPod touch - Apple Support

How to back up your iPhone or iPad with iCloud - Apple Support

If you can't back up to iCloud - Apple Support


Update iPadOS - Apple Support

If you can't update or restore your iPad - Apple Support

iOS update and restore errors - Apple Support


With the benefit of more information, contributors may be better able to provide specific help or guidance.

3 replies
Question marked as Top-ranking reply

Jul 30, 2023 3:43 AM in response to Hostaluver

Presumably you are attempting to backup to iCloud.


What happens when you try to backup or update your iPad? What errors do you see reported?


How to back up your iPhone, iPad, and iPod touch - Apple Support

How to back up your iPhone or iPad with iCloud - Apple Support

If you can't back up to iCloud - Apple Support


Update iPadOS - Apple Support

If you can't update or restore your iPad - Apple Support

iOS update and restore errors - Apple Support


With the benefit of more information, contributors may be better able to provide specific help or guidance.

Aug 1, 2023 5:03 AM in response to Hostaluver

Whether or not you are able to update any iPad to a newer version of iOS/iPadOS will be dictated by the iPad model - and the currently installed version of iOS. You can find this information here:

Settings > General > About


Not sure which iPad you have? Identify your iPad model


Here is a list of the highest version of iOS supported by the older models of iPad (for simplicity - “generations” are shortened to a number) that are restricted in their ability to be updated:


32-bit devices (obsolete)

iPad1 - iOS 5.1.1

iPad2, iPad3 and iPad mini1 - iOS 9.3.5 (WiFi Only models), iOS 9.3.6 (WiFi+Cellular)

iPad4 - iOS 10.3.3 (WiFi Only), iOS 10.3.4 (WiFi+Cellular)


64-bit devices

iPad Air1, iPad mini2 and iPad mini3 - iOS 12.5.7

iPad Air2, iPad mini4 - iPadOS 15.7.8


Newer models are all able to be updated to the current version, iPadOS 16.6

  • iPad Pro (all models)
  • iPad Air (3rd generation and later)
  • iPad (5th generation and later)
  • iPad mini (5th generation and later)



iPad won’t back up

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