Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Mi Face ID no quiere funcionar

mi Face ID no me quiere funcionar después de una caiga que tubo mi teléfono

iPhone 11 Pro Max, iOS 16

Posted on Jul 29, 2023 8:05 PM

Reply
Question marked as Top-ranking reply

Posted on Jul 29, 2023 8:10 PM

Hello,


Apple has several documents helping you with Face ID which uses the TrueDepth camera.


This Support article is specific to seeing a 'disabled' Face ID alert, and explains what to do when you see that notice. --> If an alert says Face ID has been disabled on your iPhone or iPad Pro - Apple Support

Unless a software update solves the problem you may need to have Apple take a look at your device. Use this link to set up an appointment —> Genius Bar Reservation and Apple Support Options - Apple


If you don't see a 'disabled' message but do have general issues with Face ID not working properly, explore the list of things to try in this document: If Face ID isn't working on your iPhone or iPad Pro - Apple Support

If the first 8 don't solve the issue then use #9, contact Apple.



4 replies
Question marked as Top-ranking reply

Jul 29, 2023 8:10 PM in response to fradanyeli

Hello,


Apple has several documents helping you with Face ID which uses the TrueDepth camera.


This Support article is specific to seeing a 'disabled' Face ID alert, and explains what to do when you see that notice. --> If an alert says Face ID has been disabled on your iPhone or iPad Pro - Apple Support

Unless a software update solves the problem you may need to have Apple take a look at your device. Use this link to set up an appointment —> Genius Bar Reservation and Apple Support Options - Apple


If you don't see a 'disabled' message but do have general issues with Face ID not working properly, explore the list of things to try in this document: If Face ID isn't working on your iPhone or iPad Pro - Apple Support

If the first 8 don't solve the issue then use #9, contact Apple.



Mi Face ID no quiere funcionar

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.