People can't hear me when I make a call on my iPhone XR

If I call someone, they can’t hear me.


[Re-Titled by Moderator]

iPhone XR, iOS 16

Posted on Jul 29, 2023 9:02 PM

Reply
Question marked as Top-ranking reply

Posted on Jul 31, 2023 10:03 AM

Hi naushad3849,


Since people are having difficulty hearing you when you call then, we recommend that you try the steps here: If the microphones on your iPhone aren't working


To perform the recommended troubleshooting steps via the link above, complete the steps in the section titled "Clear the microphones."


1. Remove any screen protectors, films, or cases from your iPhone.
2. Clear any debris from the openings of your iPhone. 


We recommend the steps above because they will show you what to do if the microphones on your iPhone aren't working.


If you’re still experiencing the same issue, consider trying the steps in the section below.


If you want to try more steps on your own
If you prefer, here are some more steps you can try on your own. You might still need to contact Apple Support after following these steps.

If people can't hear you on phone or FaceTime calls
1. Open the Voice Memos app. 
2. Tap the Record button , speak at the bottom of your phone, then stop the recording. 
3. When you play back the memo, you should hear your voice clearly.

If people can't hear you when you're using speakerphone 
1. Open the Camera app.
2. Record a video while speaking at the top of your iPhone.
3. Tap the camera chooser  to switch to the other camera. Then record another video while speaking at the top of your iPhone.
4. When you play back the videos, you should hear your voice clearly.


Lastly, another thing you can try can be found in the article here: If you hear no sound or distorted sound from your iPhone, iPad, or iPod touch speaker


Please let us know the outcome after giving the above steps a try.


Thanks for using the Apple Support Communities.


Cheers!

2 replies
Question marked as Top-ranking reply

Jul 31, 2023 10:03 AM in response to naushad3849

Hi naushad3849,


Since people are having difficulty hearing you when you call then, we recommend that you try the steps here: If the microphones on your iPhone aren't working


To perform the recommended troubleshooting steps via the link above, complete the steps in the section titled "Clear the microphones."


1. Remove any screen protectors, films, or cases from your iPhone.
2. Clear any debris from the openings of your iPhone. 


We recommend the steps above because they will show you what to do if the microphones on your iPhone aren't working.


If you’re still experiencing the same issue, consider trying the steps in the section below.


If you want to try more steps on your own
If you prefer, here are some more steps you can try on your own. You might still need to contact Apple Support after following these steps.

If people can't hear you on phone or FaceTime calls
1. Open the Voice Memos app. 
2. Tap the Record button , speak at the bottom of your phone, then stop the recording. 
3. When you play back the memo, you should hear your voice clearly.

If people can't hear you when you're using speakerphone 
1. Open the Camera app.
2. Record a video while speaking at the top of your iPhone.
3. Tap the camera chooser  to switch to the other camera. Then record another video while speaking at the top of your iPhone.
4. When you play back the videos, you should hear your voice clearly.


Lastly, another thing you can try can be found in the article here: If you hear no sound or distorted sound from your iPhone, iPad, or iPod touch speaker


Please let us know the outcome after giving the above steps a try.


Thanks for using the Apple Support Communities.


Cheers!

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People can't hear me when I make a call on my iPhone XR

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