I pressed update instead of restore option, now iPhone is stuck, and I am unable to recover. Plese advise what to do?

Hi,

I brought a new iPhone 14 pro and forgot the passcode. To gain access I started recovery mode and by mistake chose the update option instead of recover. Now the update is not completed, and I am unable to restore my iPhone.


It restarted and locked the home screen saying iPhone Unavailable. Please advise what to do?


Thank you.



iPhone 14 Pro, iOS 16

Posted on Jul 30, 2023 2:07 AM

Reply
Question marked as Top-ranking reply

Posted on Jul 30, 2023 2:17 AM

To unlock your iPhone, follow the steps described in the Apple article:

(iOS 15.2 and newer) -> If you see an iPhone or iPad unavailable message or Security Lockout screen

If you see an iPhone or iPad unavailable message or Security Lockout screen - Apple Support

 


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I pressed update instead of restore option, now iPhone is stuck, and I am unable to recover. Plese advise what to do?

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