Accessing Siri when phone is locked
Hello
Siri doesn’t work on my phone when the screen is locked and none of the suggestions I read helped. Does anyone have another suggestion?
thanksin advance
iPhone (4)
Question marked as
Hi,Dsansers! Welcome to Apple Community!
Here are some solutions might be worked,check it out:
1.Make sure your iPhone system is up to date. (Important: Back up your iPhone before updating your system.) ）
2.Make sure that the apps you install are from the App Store and updated to the latest version.
3.Go to Settings > Screen Time and make sure Parental Controls aren't set up on your iPhone.
4.Go to Settings > General and check if Profile & Device Management is installed on your iPhone. If so, try deleting all profiles to see if the issue persists.
5.Try forcibly closing all background apps, then restarting your iPhone.
6.Go to Settings> General> Restore, tap Reset All Settings. The iPhone will restart and all settings will be removed, but no data and media will be erased.
(If the problem persists, back up important data from your phone, then restore your iPhone to factory settings.)
Hope these could be helpful to you.
Find more info on If "Hey Siri" isn't working on your iPhone - Apple Support