How to fix wireless mouse sensitivity issues on macOS Ventura

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Level 1

5 points

How to fix wireless mouse sensitivity issues on macOS Ventura

I updated my M1 MacBook Air about a week ago and since the very moment of the update I've been having sensitivity issue with my wireless mouse (both bluetooth and 2.4 GHz modes).

The sensitivity settings inside Mouse settings of the System Settings of macOS apparently has no longer any control over my mouse at all because the mouse sensitivity doesn't change at all despite of setting it to different values. It's been insanely fast like when you set the sensitivity as high as maybe 75%.

I tried another mouse and still it's the same.

Any help would be much appreciated.

Thanks in advance.

[Re-Titled by Moderator]

MacBook Air (M1, 2020)

Posted on Jul 30, 2023 10:33 AM

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Answer 1

Top-ranking reply

Old Toad

Level 10

215,172 points

Jul 30, 2023 11:15 AM in response to Sepehr_Frd

Give this a try: boot into Safe Mode according to How to use safe mode on your Mac and test to see if the problem persists. Reboot normally and test again.

NOTE 1: Safe Mode boot can take up to 3 - 5 minutes as it's doing the following;

• Verifies your startup disk and attempts to repair directory issues, if needed

• Loads only required kernel extensions (prevents 3rd party kernel/extensions from loading)

• Prevents Startup Items and Login Items from opening automatically

• Disables user-installed fonts

• Deletes font caches, kernel cache, and other system cache files

NOTE 2: if you have a wireless keyboard with rechargeable batteries connect it with its charging cable before booting into Safe Mode. This makes it act as a wired keyboard as will insure a successful boot into Safe Mode.

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Answer 2

Old Toad

Level 10

215,172 points

Nov 1, 2023 12:57 PM in response to tim_c361

Have you installed and run any "cleaning", "optimizing", "speed-up", anti-virus or VPN apps on your Mac?

Download and run Etrecheck. Be sure to give it Full Disk access before running.

Copy and paste the results into your reply. Etrecheck is a diagnostic tool that was developed by one of the most respected users here in the ASC and recommended by Apple Support to provide a snapshot of the system and help identify the more obvious culprits that can adversely affect a Mac's performance.

Copy the report

and use the Additional Text button to paste the report in your reply.

Then we can evaluate the report to see if we can determine the cause of the problem.

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Answer 3

BobHarris

Level 9

56,747 points

Nov 1, 2023 1:57 PM in response to Sepehr_Frd

Bluetooth Reset (Monterey, Ventura and newer) NOTE: All Bluetooth devices will need to be paired again! https://macreports.com/how-to-reset-bluetooth-in-macos-monterey Via Applications -> Utilities -> Terminal, copy & paste the following commands. NOTE: The below 'sudo' command will prompt for your macOS login password. When you type your password nothing will echo back, but macOS will see every character you type, ending with the 'return' key. rm /Library/Preferences/com.apple.Bluetooth.plist sudo pkill bluetoothd

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Answer 4

Sepehr_Frd Author

Level 1

5 points

Mar 26, 2024 12:04 PM in response to Sepehr_Frd

After trying everything, reinstalling the macOS fixed it for me.

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Answer 5

Sepehr_Frd Author

Level 1

5 points

Jul 31, 2023 9:35 AM in response to Old Toad

I forgot to say that I'd already done that and still no luck. Thank you for your time 🙏🏻

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Answer 6

Sepehr_Frd Author

Level 1

5 points

Jul 31, 2023 9:39 AM in response to Old Toad

I accidentally clicked on the "Best Answer" button. The problem still exists.

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Answer 7

tim_c361

Level 1

8 points

Nov 1, 2023 11:24 AM in response to Old Toad

It doesn’t matter what mouse you use wired wireless none of them work properly in Ventura! This an Apple system issue that needs to be addressed!!!I have tried multiple seemingly different devices!

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