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issue with iphone

I have a work iphone that I do not know the passcode. The employee left who had the phone and she did not give me the passcode. The phone is not set up with itunes. How can I reset the phone so I can use it?

Windows, Windows 6

Posted on Jul 30, 2023 12:12 PM

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2 replies

Jul 30, 2023 12:21 PM in response to Coach KDB

You will need to restore the device using a computer. The process will erase the device. Later you can restore your data from a recent back-up. Instructions here…

If you forgot your iPhone passcode - Apple Support

If you run into Activation Lock, you will never be able to use the device. Without the Apple ID and Password of the original owner who set it up, it will remain forever locked. In that case you can recycle it at any Apple Store. See this link...

How to remove Activation Lock - Apple Support

issue with iphone

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