13-inch MacBook Pro Display Backlight Service Program - faulty production not honoured

<< How come Apple would not have communicated this if they set a time limit on what is basically a recall. >>

Do not mistake Apple service programs, public or confidential, for Federally-mandated recalls for automobile problems that could injure or kill you. Apple service programs are for problems that Apple has identified internally, are generally no where near as serious, and are NOT Federally-mandated "recalls".

Apple service programs have limitations, possibly including time limits associated with them. If you do not present your Mac for service inside the time window AND meet all the other requirements, you are not eligible for the Apple service program as it stands.

--------

YOU will have to pay for the repair yourself.

Save your receipt. If (and only if) Apple decides to expand the recall in scope or time, they could reimburse your repair costs.

The only way to put your Mac back into standard Operating Condition is to repair the display.

Apple does this repair by replacing the complete display assembly with one that passes Apples standards.

If you wish to work around the issue, you can buy some time by connecting an external display. Admittedly, that is not portable.

the link provided above links to this page:

"The Apple Service Program you are looking for has ended. To see active programs, please visit the Apple Service Programs page."

These service program have limited windows in time over which they apply, and this one has ended. Since the referenced program has ended, Apple will no longer cover the repairs for models presented outside the covered timefarame. You will have to pay for the repair yourself.

FYI, that free repair program only covered the MBPro 13" (2016) model specifically and no other models even though other models were also affected such as the 2017 which used the exact same Display Assembly (Apple may have slightly corrected the cable manufacturing issue, but the design issue remained). And like @Grant mentioned, this was a voluntary free repair program Apple decided to provide to their customers.....it was not a recall. Apple has only ever issued an actual Recall a few times over the years with the latest one being for a battery fire safety issue with the MBPro 15" (2015) model (it may still be active even though hardware support it is almost over). That Recall was regardless if the person was experiencing an issue because it was a safety issue.

Also, the free repair program was only for people who had laptops actively experiencing the failure. Apple does not issue free repair programs for proactive repairs before any symptoms exist (the one exception was with an internal hard drive SATA Cable for the MBPro 13" mid-2012 model...the only time I ever knew Apple to replace a part even if the user was not having any drive issues....it was a secret free repair program). Apple assumes if your laptop has a hardware issue that you would bring it in right away for a repair.......if so, you would have had a free repair if the program had not expired (it was available for 4 years IIRC).

FYI, here is a list of the currently publicly acknowledged free repair programs for various Apple products. Keep in mind that Apple may also have some secret free repair programs not listed publicly.

Apple Service Programs - Apple Support

is this still truo cus i was tolld thet they will not cover it , i have 2016 a1706modle 13 inch pro cost 3K at the time and now i cant use it cus of dast...... so please let me know if i can fit this free of charge

Hi,

for this kind of issue, what is the solution either change screen or just change some component?