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cgliddle Author

Level 1

4 points

inherited a mac mini and don't know the apple ID or password

How do I erase and reinstall the OS on the Mac Mini when I don't know the deceased owners

Apple ID or password?

Mac mini, macOS 10.13

Posted on Jul 30, 2023 5:04 PM

Top-ranking reply

Limnos

Level 10

418,591 points

Posted on Jul 30, 2023 5:58 PM

For information about how to request access to a deceased family member's Apple account data, and possibly their equipment, click here --> How to request access to a deceased family member's Apple account - Apple Support

Apple says:

"While we may also be able to help remove Activation Lock from devices that use your loved one’s original Apple ID, their iPhone, iPod, and iPad will need to be restored to factory settings before they can be used with another Apple ID. Please note that devices locked with a passcode are protected by passcode encryption, and Apple can't help remove the passcode lock without erasing the device."

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inherited a mac mini and don't know the apple ID or password

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