Why does my iPhone XS say iMessage needs to be enabled to send Photos?

Out of the blue, same phone, same carrier, same plan. Can't send photos all of a sudden, says "iMessage needs to be enabled." It IS. I've turned it on and off; I've shut down and restarted the phone; what gives?


iPhone XS.


[Re-Titled by Moderator]

Posted on Jul 30, 2023 6:14 PM

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Posted on Jun 3, 2024 4:13 PM

Apparently, when I received this message, it was because the video I was trying to send was too long. I trimmed a 3-minute video down to 45 seconds. When I tried to send the 45-sec video, it went through with no issues.


So, why not just tell me that my video is too long to send? Why tell me I need to enable iMessage when it's already on and that's not the real issue?

53 replies
Question marked as Top-ranking reply

Jun 3, 2024 4:13 PM in response to mikeg28806

Apparently, when I received this message, it was because the video I was trying to send was too long. I trimmed a 3-minute video down to 45 seconds. When I tried to send the 45-sec video, it went through with no issues.


So, why not just tell me that my video is too long to send? Why tell me I need to enable iMessage when it's already on and that's not the real issue?

Jul 2, 2024 8:13 AM in response to theresafrompasadena

I had the same problem after I switched from a physical SIM card to an eSIM, but was able to fix mine by going to Settings, scrolling down to Messages, tapping “Send & Receive” where I noticed that my phone # was not checked under the section “YOU CAN RECEIVE IMESSAGES TO AND REPLY FROM”. Once I checked that for my phone # and not just my email addresses, it worked like it was supposed to. I hope this solution will work for others too

Jun 11, 2024 7:41 PM in response to TomLighting

Confirming a suggestion from above. Just saw this problem for the first time tonight, trying to send 5-6 images + (1) 45 sec. video.


The issue was combining the video with the images. Once I sent the video by itself, the erroneous alert to enable the already enabled iMessage stopped appearing and everything uploaded without issue.


Thanks wishyouweretheanswer!


Jul 31, 2023 2:56 PM in response to theresafrompasadena

Thanks for posting in the Apple Support Communities theresafrompasadena,


The below information from the following resource may provide a solution: If you can't send or receive messages on your iPhone or iPad


  • Try to restart your iPhone or iPad.
  • Check your network connection. To send a message as iMessage or MMS, you need a cellular data or Wi-Fi connection. To send an SMS message, you need cellular network connection. If you turn on Wi-Fi Calling, you can send SMS messages over Wi-Fi.
  • Check with your carrier to see if the type of message you’re trying to send, like MMS or SMS, is supported.
  • If you’re trying to send group MMS messages on an iPhone, go to Settings > Messages and turn on MMS Messaging. If you don't see an option to turn on MMS Messaging or Group Messaging on your iPhone, then your carrier might not support this feature.
  • Make sure that your device has enough space to receive images and videos.
  • Make sure that you entered the correct phone number or email address for the contact.


Learn what to do if you see a Waiting for Activation alert

Contact Apple Support if you still can't send or receive messages

Contact your carrier if you still can't receive SMS messages

Deactivate iMessage if you switched to a non-Apple phone and have issues with messaging


We hope this helps!

Jun 22, 2024 8:36 AM in response to theresafrompasadena

This just happened to me. I used IMovie to edit a short video clip and I tried sending it to a group message and I got that message that I need IMessage enabled to send it and it is enabled. Was looking around forums and found this one. Was not able able to fix it... just found a work around. I saved the clip to the Icloud and from there I shared the video to the group chat and it worked.

Oct 15, 2024 3:00 PM in response to aqkhana2002

I suggest first checking your network to ensure you have good signals. After that, check the iMessage in Apple system status here: Apple - Support - System Status. If its green then no issue from Apple end, restart your iPhone and try sending the message again. Additionally, this resource also discusses the issue in detail which might help: Fix iMessage Need to Be Enabled to Send This Message. best regards.

Apr 15, 2024 5:17 PM in response to mikeg28806

So if I don’t have enough storage, why don’t I get a message to that effect?


It is lazy of Apple and somewhat infuriating that you error messages are inaccurate (iMessage IS enabled) and that we have to search the web for non-answers such as this.


My iMessage worked perfectly on a group chat until it didn’t. I’ve turned it off and on again, restarted the phone etc. Ans I still get the completely inaccurate message that I need to enable it.


Do better. You can afford it.

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Why does my iPhone XS say iMessage needs to be enabled to send Photos?

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