How to refund my subscription

Hi NaifNaif,

Welcome to Apple Support Communities. I understand you're having problems with your subscriptions. Head to reportaproblem.apple.com and select "request a refund" from the drop-down menu. Select the subscription service and follow the steps on screen.

If you have any other questions, please feel free to reply to this thread.

Grey360

If Face ID isn't working for you, there is most likely something wrong with your TrueDepth camera. First, look at these two articles for help. If that doesn't fix the issue, then make an appointment at the Genius Bar to have your camera issue diagnosed.

If an alert says Face ID has been disabled on your iPhone or iPad Pro - Apple Support

If Face ID isn't working on your iPhone or iPad Pro - Apple Support (AZ)

Make an appointment at the Genius Bar to have it diagnosed.

Genius Bar Reservation and Apple Support Options - Apple