WhatsApp is billing me before update or download

Above are the scenario

Posted on Jul 31, 2023 2:35 AM

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Question marked as Top-ranking reply

Posted on Jul 31, 2023 2:41 AM

Afaik WhatsApp is free to download & use so shouldn’t be charging you unless there’s in-app purchases. However Apple may wish to confirm the card is still valid as an active card is required on the account even when an app is free.

Have you checked to see if the CCV code on the back of the card has been entered?

Check the card’s expiry date.

Check with the card issuer to confirm the card is still active & hasn’t been blocked for some reason. They’ll block a card if there’s unusual activity on the card - say several small charges in a short period of time.

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Question marked as Top-ranking reply

Jul 31, 2023 2:41 AM in response to godfred149

Afaik WhatsApp is free to download & use so shouldn’t be charging you unless there’s in-app purchases. However Apple may wish to confirm the card is still valid as an active card is required on the account even when an app is free.

Have you checked to see if the CCV code on the back of the card has been entered?

Check the card’s expiry date.

Check with the card issuer to confirm the card is still active & hasn’t been blocked for some reason. They’ll block a card if there’s unusual activity on the card - say several small charges in a short period of time.

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WhatsApp is billing me before update or download

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