Newsroom Update

New features come to Apple services this fall. Learn more >

Imessage problem

Hi, my iMessage recently cannot send and receive images. Even the voice note also not working. The recipient cannot receive and I also cannot receive any images of voice notes. When we send image or voice notes, it appeared as an empty conversation box. Can help how to solve this issues?

iPhone 14 Pro, iOS 16

Posted on Jul 31, 2023 2:51 AM

Reply
Question marked as Best reply

Posted on Jul 31, 2023 10:22 AM

nurshanani wrote:

Hi, my iMessage recently cannot send and receive images. Even the voice note also not working. The recipient cannot receive and I also cannot receive any images of voice notes. When we send image or voice notes, it appeared as an empty conversation box. Can help how to solve this issues?

If you can't send or receive messages on your iPhone or iPad - Apple Support

1 reply
Question marked as Best reply

Jul 31, 2023 10:22 AM in response to nurshanani

nurshanani wrote:

Hi, my iMessage recently cannot send and receive images. Even the voice note also not working. The recipient cannot receive and I also cannot receive any images of voice notes. When we send image or voice notes, it appeared as an empty conversation box. Can help how to solve this issues?

If you can't send or receive messages on your iPhone or iPad - Apple Support

Imessage problem

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.