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My iphone charged 12 hours and will not turn on

I am dead. Phone will not turn on???

iPhone 11 Pro Max, iOS 16

Posted on Jul 31, 2023 5:40 AM

Reply
1 reply

Jul 31, 2023 5:44 AM in response to tigergirl1956-

Try a "forced" restart of your device using these instructions: Put it on charge for at least half an hour, then, keeping it plugged in, use these gestures:

Press and quickly release the volume up button, press and quickly release the volume down button, then press and hold the side (power) button. Only when the Apple logo appears (it might take 10-20 seconds), release that button (ignore all other screens that might appear, the one with the "slider" to turn the device off included).


If the issue persists, your battery could be exhausted, but if you can't turn your iPhone on, you won't be able to check your battery status in Settings>Battery>Battery Health & Charging>Maximum capacity. If it is close to 83-80%, have it replaced as soon as possible, since it might have unpredictable behavior.


If the issue still persists, I suggest that you make an appointment (*) and have your device inspected at an Apple Store or AASP (Apple Authorized Service Provider) among this list:--> https://locate.apple.com/choose-country-region . After checking it out, they'll give you all the available options.

Regards

Giulio


(*) You can do it:

My iphone charged 12 hours and will not turn on

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