I know how to close tabs, but it has become difficult now. When I press the double square for the close tab menu a square opens with the word tabs. I have to try multiple times to get past it and have the tabs menu open. Any suggestions?
iPhone 14 Pro Max
Hi there pkayee288,
We'd suggest restarting your iPhone to begin to see if that resolves the issue for you since it can reset some caches and other things that may be affecting your ability to view your tabs in Safari. To restart your iPhone, follow these steps:
How to restart your iPhone X, 11, 12, 13, or later
1. Press and hold either volume button and the side button until the power-off slider appears.
2. Drag the slider, then wait 30 seconds for your device to turn off. If your device is frozen or unresponsive, force restart your device.
3. To turn your device back on, press and hold the side button (on the right side of your iPhone) until you see the Apple logo.
You'll find those steps here: Restart your iPhone - Apple Support
If you're still having difficulty accessing tabs, make sure your iPhone is running the latest software version, which is iOS 16.6. You can view the currently installed version in Settings > General > About > Software Update. To learn how to update your iPhone, review the information in this support article: Update your iPhone or iPad - Apple Support
Let us know how it goes.
Cheers!
Hi there pkayee288,
We'd suggest restarting your iPhone to begin to see if that resolves the issue for you since it can reset some caches and other things that may be affecting your ability to view your tabs in Safari. To restart your iPhone, follow these steps:
How to restart your iPhone X, 11, 12, 13, or later
1. Press and hold either volume button and the side button until the power-off slider appears.
2. Drag the slider, then wait 30 seconds for your device to turn off. If your device is frozen or unresponsive, force restart your device.
3. To turn your device back on, press and hold the side button (on the right side of your iPhone) until you see the Apple logo.
You'll find those steps here: Restart your iPhone - Apple Support
If you're still having difficulty accessing tabs, make sure your iPhone is running the latest software version, which is iOS 16.6. You can view the currently installed version in Settings > General > About > Software Update. To learn how to update your iPhone, review the information in this support article: Update your iPhone or iPad - Apple Support
Let us know how it goes.
Cheers!
Greetings Pkayee2,
Got it. Be sure you're running the latest software version on your iPhone. This is to ensure that your device has all the latest fixes. Be sure your data is secure with a backup before completing: Update your iPhone or iPad
If you continue to experience this same behavior, we suggest that you reach out to Apple. They will be able to assist you further:
All the best.
Thanks but restarting doesn't help with this issue. I can open the view of multiple tabs, I'm just having a hard time pulling up the close tabs options
Thanks. Phone is up to date. I had thought maybe it was a setting somewhere for it to show the words of the buttons, then if I could turn the setting off it might work right
Safari tab closing
