All the notes on my iPhone disappeared

All my notes disappeared! I rely on my notes app and suddenly they were all gone. Blank app. Nothing in recently deleted. All 0. What's weird is that if I pull down the screen and search for different terms, they come up, but when I press it to open it, it takes me to the notes home page with no notes. They're not backed up on iCloud. I used a data recovery tool, and weirdly, it pulled all of the attachments (photos, etc) from my old notes, but none of the actual notes. So I can tell they exist somewhere I just can't figure out how to restore them. At one point when I first noticed this, I created a new note and when I went back it was gone. But now new notes are saving. Where'd they all go and how do I get them back?


[Re-Titled by Moderator]

iPhone 11, iOS 16

Posted on Jul 31, 2023 10:39 AM

Reply
Question marked as Top-ranking reply

Posted on Aug 1, 2023 8:27 AM

Hi there annieluh1,


If your notes are missing, you'll want to start by making sure your iPhone is updated to the latest software version, which is iOS 16.6. You can see the currently installed version by going to Settings > General > About > Software Update. If needed, learn how to update your iPhone here: Update your iPhone or iPad - Apple Support


Next, your notes may have been stored in a different account. Follow the steps below to see if they help recover your missing notes:


Check your account settings
If you store your notes with a third-party account or email service, like Gmail or Yahoo, check your settings:
1. In the Settings app, tap Mail.
2. Tap Accounts, then tap the email account that you want to check.
3. Make sure that Notes is on.
If you use Notes with more than one email account, just repeat the steps for each account. If your account is missing, learn how to add an email account to your device.


You'll find those steps and additional guidance here: If you're missing notes on your iPhone, iPad, or iPod touch - Apple Support


To prevent this from happening in the future, you can use iCloud Notes: Set up iCloud for Notes on all your devices - Apple Support


Take care.

89 replies

Jan 25, 2024 12:17 PM in response to Gram0401

It happened to me this morning. I was checking a note on the passenger seat of a car. Found the note and put the phone down. A couple of minutes later, we arrived at a destination. I picked up my phone try to find notes. Can not locate the notes app at all. Searched library, the notes app is not there. All the notes including the notes app are gone

Jan 26, 2024 9:47 PM in response to leortiz25

Hello Leotiz25

I just read that you are having the same trouble concerning lost Notes. I am not a techie but I tried to check my App setting after having an upgrade. That didn't solve the problem but I did check all my iphone app screens at some point and I I may have "found it" in a box that had 3 Apps in it. In any event, my old Notes returned and I am just so pleased. I'm transferrring all my data to a small notebook. I don't like the look of Reminders and will never use that as I use the calendar on my laptop.

I hope you get your Notes back. I know how frustrating this is!!


Jan 30, 2024 1:44 AM in response to annieluh1

Earlier today I saw that my storage was full and I had to update my phone (iPhone 11) to 17.3 but I had no storage. I clicked on manage storage and my phone froze so I thought it would be an easy fix by just restarting my phone and trying again. My phone ended up being stuck on the Apple logo for an extended period and even after I hooked it up to my computer it would be stuck. It finally comes back on but I can barely see any apps and I notice my notes are all gone except for shared notes I have with someone. I also was able to delete enough things to get my phone to update and that didn't fix my notes. I have also tried the "On my iPhone" and "Accounts" method which creates new folders in my notes but don't restore any of my notes, like many other people I use those notes daily to remember important things and I don't know what else to do. Please help.

Feb 5, 2024 4:43 PM in response to annieluh1

Going back to paper immediately!!


Apple notes for a sales meeting is horrible. I lost everything today.


I’m in our yearly sales meeting today and scanned in the handouts to annotate with key notes to save on my iPad. Everything was going great all day. I’ve taken notes on the scans and key directives from management. ALL DAY!! Then boom. All my annotations disappear in front of my eyes while I’m not touching the iPad. Everything gone! Now I’m the idiot who trusted Apple with my work. So frustrating.

Apr 5, 2024 7:56 PM in response to annieluh1

I went to go type something in an existing note when it suddenly closed the note and took me to the notes home screen. But everything was gone. I can't search up my notes like others can, it's all just gone. When I check my iCloud, it just says 0KB, like there's truly nothing there. I tried things other have replied to do and none of it has worked. I can't even try and use a backup because my last backup was from 5 years ago when I first got this phone (I never re-backed it up because I never had the storage to without needing to delete a lot of things). I also can't used Mail(?) to try and recover Note because I never set up Mail on my phone (I never saw a need to), so the only account attached to my notes is my iCloud account but everything is just gone. 5 years worth of notes just gone and I don't know what to do. I had so much important stuff in my notes and I just don't know what to do. Please help.

Apr 10, 2024 11:10 AM in response to leortiz25

I agree, I actually support Apple, but on April 1st all notes on my iPhone got “deleted” after I wanted to sync them with my other devices (Mac, iPad).


My iPad & Mac are already synced but I never use them for Notes so the only notes I have are from 2021/2022 etc.


I've tried turning iCloud Synchronisation back off/on and also checked if I had any Backup for my phone on the Mac, but unfortunately not for the Notes I lost.


I spent way too much time on some and had some important information stored on it too. I’m very disappointed.



So basically, I synced all 3 devices believing my Notes would merge together, got no warning whatsoever before ALL Notes from my iPhone were deleted and now all I have are irrelevant notes I created years ago.

Apr 16, 2024 4:34 PM in response to SnickZ.

I had notes in the on my iPad section and was on it editing them. I go off the app for less than 30 seconds and when I came back they were all gone, as well as my quick notes. All that I have is 1 from the gmail section. I don’t have any recently deleted section and I tried what this says but it didn’t help. I still don’t have them. I really need my notes back.

Apr 20, 2024 8:04 AM in response to YESSIRRR_

I had lost all my notes that I had on my iPhone contacts. Did not have an issue with the NOTES app. Found the Settings/Notes/Settings “On My iPhone” Account on my iPhone and iPad was turned off…switched it on, but did not bring back my notes. Signed in on iCloud.com, went to Restore Data for contacts, restored to an earlier date with no change. Went to Contacts in iCloud.com and found all the missing notes. Copied and pasted them to my contact notes along with the NOTES app that I locked. Have confirmed my notes are back where they belong on both devices and able to edit them.

Apr 21, 2024 6:10 PM in response to annieluh1

I created a folder to separate a couple of my notes. 2 Days passed by and the folder is nowhere to be seen. I checked iCloud as well as the Recently Deleted pages. I know I wasn't the one to delete the folder and nobody has access to my Apple ID as far as I am aware. I had very important information written, and want Apple to know I am greatly disappointed about this error.

Jun 4, 2024 8:52 AM in response to annieluh1

I have the XR, and I woke up to the same issue. I tried refreshing to a back up. And that didn’t work. I tried troubleshooting things from my phone and nothing seems to work. The files are physically still searchable on the phone, but they are not ascertainable from the device. I believe this is an issue that needs to be fixed on a Dev end, it would be very preferable if they can sort out a fix for this ASAP because like myself, I know a lot of people have very important information on Notes app. I personally rely on my Notes app for my day-to-day routine. It helps me keep on track. I cannot afford to continue using Apple services if I cannot use the services to keep a job. I’m sure there was many people who use this for the same purpose. If there is an apple representative for a Dev reading this please. Help us with this issue ASAP.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

All the notes on my iPhone disappeared

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.