Wont let me sign in on Apple Music

I keep loading Apple Music and there is no sign in button anywhere I search it up on Google to sign in then it just says error occurred I am on a family account but I’m on a different Apple ID I’m not sure if that’s the problem

iPhone 13, iOS 16

Posted on Jul 31, 2023 2:43 PM

Reply
1 reply

Aug 1, 2023 9:56 AM in response to Woodyjames12

Hi Woodyjames12,


Thanks for using Apple Support Communities. We want to help make sure you are able to enjoy Apple Music.


You mentioned you are using a new Apple ID, if that Apple ID not part of an Apple Music Family plan, or doesn't already have a subscription, use these steps to subscribe:


1. Open the Apple Music app or iTunes. You can also go to music.apple.com to subscribe.
2. Go to Listen Now or For You.
3. Tap or click the trial offer (one trial per person or family).
4. Choose an individual subscription, family subscription to share with up to six people, or student subscription.
5. Sign in with the Apple ID and password that you use to make purchases. If you don’t have an Apple ID, choose Create New Apple ID, then follow the steps. If you're not sure if you have an Apple ID, we can help you find out.
6. Confirm your billing information and add a valid payment method.
7. Tap or click Join.

See more about those steps here: Join Apple Music on your iPhone, iPad, iPod touch, Mac, or PC - Apple Support


If you are still experiencing an issue, let us know more about changing Apple IDs. Were you previously using Apple Music with a different Apple ID?


Thanks.


Wont let me sign in on Apple Music

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