I can't connect to iCloud

I'm trying to upgrade my iCloud, but it will not let me connect and my wifi is on

MacBook Pro 13″, macOS 13.4

Posted on Jul 31, 2023 2:45 PM

Reply
Question marked as Top-ranking reply

Posted on Jul 31, 2023 3:02 PM

See the following Apple articles:

Check the status of your network on Mac

Check the status of your network on Mac - Apple Support

 

You need to have a good Wi-Fi.

If they are On, turn Off Hotspot & VPN.

Charge the battery > 70%.


Turn Off VPN, see -> Change VPN settings on Mac

Change VPN settings on Mac – Apple Support (UK)


Make sure you don't have a firewall enabled: Change Firewall settings on Mac – Apple Support (UK)

 

If your Mac isn't connecting to the internet over Wi-Fi

If your Mac isn't connecting to the internet over Wi-Fi - Apple Support

 

If you can't connect to the App Store, iTunes Store, or other Apple services

If you can't connect to the App Store, iTunes Store, or other Apple services - Apple Support

👉 If you tried all of the above steps and you still can’t connect, contact Apple Support.


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See the following Apple articles:

Upgrade to iCloud+ -> Upgrade to iCloud+ - Apple Support

iCloud+ plans and pricing -> iCloud+ plans and pricing - Apple Support

How to use iCloud on iPhone -> How to use iCloud on iPhone – Apple Support (UK)

Manage your iCloud storage -> Manage your iCloud storage - Apple Support


Watch:


2 replies
Question marked as Top-ranking reply

Jul 31, 2023 3:02 PM in response to EstherF72

See the following Apple articles:

Check the status of your network on Mac

Check the status of your network on Mac - Apple Support

 

You need to have a good Wi-Fi.

If they are On, turn Off Hotspot & VPN.

Charge the battery > 70%.


Turn Off VPN, see -> Change VPN settings on Mac

Change VPN settings on Mac – Apple Support (UK)


Make sure you don't have a firewall enabled: Change Firewall settings on Mac – Apple Support (UK)

 

If your Mac isn't connecting to the internet over Wi-Fi

If your Mac isn't connecting to the internet over Wi-Fi - Apple Support

 

If you can't connect to the App Store, iTunes Store, or other Apple services

If you can't connect to the App Store, iTunes Store, or other Apple services - Apple Support

👉 If you tried all of the above steps and you still can’t connect, contact Apple Support.


-----


See the following Apple articles:

Upgrade to iCloud+ -> Upgrade to iCloud+ - Apple Support

iCloud+ plans and pricing -> iCloud+ plans and pricing - Apple Support

How to use iCloud on iPhone -> How to use iCloud on iPhone – Apple Support (UK)

Manage your iCloud storage -> Manage your iCloud storage - Apple Support


Watch:


Jul 31, 2023 9:50 PM in response to EstherF72

EstherF72 Said:

"I can't connect to iCloud: I'm trying to upgrade my iCloud, but it will not let me connect and my wifi is on"

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Troubleshooting iCloud Login:

There seems to be an issue connecting to Apple's servers. So, refer to the following. If of no success, then try later on. Report back the results.


A. Close All Apps:

Close all apps, and try this once more. Use Force Quit for this. See if this applications open. If that is the case, save what need be (if possible), and then Force Quit. Attempt this once more.

  1. Go To: Apple Menu
  2. Select: Force Quit...
  3. Select: An Item Ending in: “Not Responding
  4. Click: Force Quit button


B. Restart the Mac:

Shut down to Mac for 30 seconds, and then boot up login in normally


C. Boot in Safe Mode:

In Safe ModeLogin Items do not run at login, certain preferences are set aside, and damaged system files are then reset. So, once booted in to Safe Mode, attempt another update install. For instructions, go here: How to Use Safe Mode on your Mac - Apple Support


D. Ethernet Adapter:

If you have the availability, then connect using Ethernet. This would be an adapter to use: The Belkin USB-C to Gigabit Ethernet Adapter - Apple


E. Restart the Modem:

Power off you modem for 30 seconds by unplugging it. Power it back on, performing all of the above, once more.

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I can't connect to iCloud

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