whittney274 Author

Level 1

4 points

I am receiving the billing error message but I have no subscriptions and it is a brand new Apple ID. I can not download any apps or update any apps. How do I fix this?

i have tried adding a payment method but it keeps saying failed on every one. The apps I am trying to download and update are free.

Posted on Jul 31, 2023 9:12 PM

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Level 10

208,087 points

Jul 31, 2023 9:15 PM in response to whittney274

whittney274 Said:

"I am receiving the billing error message but I have no subscriptions and it is a brand new Apple ID. I can not download any apps or update any apps. How do I fix this?"

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Refer to the link provided atop this thread.

For Financial Assistance, Contact Apple Store Support. You need to contact Apple Support Directly. This is a User-to-User forum. We are all volunteers. So, as you may suspect, no one here has access to that information — and that is a good thing, BTW. That’s why for Financial Assistance, you need to contact Apple Support. They’ll see what’s going on and will run you through the fix.

Apple Contact Info:

Contact Us - Choose Locations
Proceed from there, as necessary
Why the Wait: Phone calls are taking a bit to go through at the moment, due to lots of calls. With the Coronavirus Pandemic, many are at home at the moment, with much time on their hands to contact Apple. So, just stay on the line, and you will get through :)

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I am receiving the billing error message but I have no subscriptions and it is a brand new Apple ID. I can not download any apps or update any apps. How do I fix this?

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