iPhone se first gen A1723 - nfc not working since iOS 15.7.8 update

So it seems that I can no longer use nfc for contactless payment. Is this a known issue resulting from the latest iOS update 15.7.8 or is it more likely internal damage caused by say dropping the phone on a hard surface?

Earlier iPhone models

Posted on Jul 31, 2023 8:57 PM

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3 replies

Aug 1, 2023 2:25 AM in response to Apocalyptoid

If you're experiencing issues with NFC for contactless payment on your iPhone. You may try some of these steps, please check after each step...


  1. Double-check that your payment method (credit card, debit card, or payment app) supports contactless payments and is compatible with Apple Pay. Apart from Apple Pay, NFC (Near Field Communication) is widely used for contactless payments by various other mobile payment systems and platforms.
    1. Apple Pay: With your Apple Cash, credit, and debit cards stored in the Wallet app on your iPhone, you can use Apple Pay for secure, contactless payments in stores, ...Use Apple Pay for contactless payments on iPhone
    2. Google Pay: Google Pay is a mobile payment service provided by Google. It allows users to make contactless payments using NFC technology with their Android devices at supporting payment terminals. Set up Google Pay - iPhone & iPad
    3. Bank-specific Mobile Apps: Many banks and financial institutions offer their own mobile payment apps that utilize NFC for contactless payments. Examples include Wells Fargo Wallet, Chase Pay, and Barclays Contactless Mobile.
    4. Transportation Systems: NFC technology is also used in various transportation systems worldwide for contactless fare payments. For instance, many public transportation systems accept contactless payments via NFC-enabled smartphones or smartcards.
  2. This step is necessary because contactless payments rely on the Internet. Your device is probably not connected to the internet. You can take a few steps to verify your device's connectivity. Connect iPhone to the Internet - Apple Support
    1. Over Cellular: contact your Carrier (Cellular Service Provider). The agency that issued the SIM to you
    2. Over WiFI: Contact your ISP (Internet Service Provider), the agency that provided the Internet Service on your Modem/Router to you
  3. Sometimes, a simple restart can resolve temporary software glitches. Turn off your iPhone, wait for a few seconds, and then turn it back on.
    1. Restart the device. That's it.
    2. Still not solved --> Force restart iPhone - Apple Support
  4. If the issue persists, you can try resetting all settings on your iPhone. This will not erase your data but will reset all personalized settings to their default values. Go to Settings > General > Transfer & Reset > Reset > Reset All Settings and confirm the action. Note that you will need to reconfigure your settings afterward. All settings—including network settings, the keyboard dictionary, the Home screen layout, location settings, privacy settings, and Apple Pay cards—are removed or reset to their defaults. No data or media are deleted.
    1. Reset All Settings: Return iPhone settings to their defaults - Apple Support:- Return iPhone settings to their defaults
    2. You can return settings to their defaults without erasing your content.
    3. If you want to save your settings, back up your iPhone before returning them to their defaults. For example, if you’re trying to solve a problem but returning settings to their defaults doesn’t help, you might want to restore your previous settings from a backup.
  5. Make sure you have the latest updates installed.
    1. Update Over-the-Air (OTA) —> Update your iPhone or iPad - Apple Support (IN)
    2. Update using iTunes/Finder —> Update your iPhone, iPad, or iPod touch - Apple Support (IN)


If none of the above steps resolve the issue, it is recommended to reach out to Apple Support or visit an authorized service center for further assistance. They can provide specific guidance based on your device model and iOS version.





Aug 1, 2023 2:08 AM in response to Apocalyptoid

Are you referring to Apple Pay?


Updating iOS on your iPhone should not change your personal details or disable a function. iOS updates primarily focus on improving system performance, introducing new features, fixing bugs, and enhancing security. They are designed to preserve your personal data, settings, and information intact.


During an iOS update, your device's operating system is upgraded, but your personal data, such as contacts, photos, messages, and other information, should remain unchanged. However, it's always a good practice to perform a backup of your device before any major update to ensure that your data is safely stored.


It's important to note that while an iOS update itself should not alter personal details, it's possible that certain features or settings may be adjusted or improved with the update. In such cases, you may need to review and adjust specific settings to match your preferences after the update.


Always make sure to read and understand the update details provided by Apple before proceeding with an iOS update, and follow best practices such as backing up your device to minimize any potential risks or complications.


This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

iPhone se first gen A1723 - nfc not working since iOS 15.7.8 update

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