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Ume11 Author

Level 1

4 points

iwatch cellular does not work in India if paired as family setup watch

I paired iwatch 8 as a family watch for my son. This watch is a cellular watch. I’m unable to setup mobile data on this watch. However, if I pair this same watch as a main watch(not as a family watch) then the cellular option works fine as I’m able to configure mobile data.

So, the problem is specifically under family setup. I tried both the sims, Airtel and Jio and tried pairing with my iPhone 12 and iphone14 pro-max but none of the combinations worked under family setup. I contacted Apple customer care, they tried but couldn’t resolve the issue. Appreciate any help to resolve this issue.

Posted on Aug 1, 2023 1:17 AM

Top-ranking reply

Branta_uk

Level 7

32,666 points

Posted on Aug 1, 2023 6:04 AM

It looks like Family Setup is not yet supported by the networks in India. The general guide Set up Apple Watch for a family member - Apple Support provides a link to the regions and networks which provide support. Please see the current list,

Apple Watch - Carriers - Apple

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iwatch cellular does not work in India if paired as family setup watch

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