My new iPhone 14 pro connects to my car via bluetooth, but I can only control and play music or podcasts, not make or receive phone calls

I've tried unpairing and pairing my phone with my car, checking my settings, but nothing works. When a call comes in it is on the phone only, so I can't answer while driving. As soon as the call is over (or the phone stops ringing), whatever music or podcast was playing at the time the call came in continues. I do not have CarPlay, and my iPhone 11Pro never had this problem. What am I doing wrong?

Andi's iphone

Posted on Aug 1, 2023 6:09 AM

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Question marked as Best reply

Posted on Aug 1, 2023 6:22 AM

Please get the manual of the car audio and read it through. This is not an iPhone issue.


How to Contact the Manufacturer:

  1. Product Manual: As mentioned, the product manual can be an excellent resource for finding contact information. Look for the "Support" or "Contact Us" section in the manual.
  2. Product Packaging: Check the product's packaging for any contact details, customer support numbers, or websites provided by the manufacturer.
  3. Manufacturer's Website: Visit the official website of the manufacturer. Most reputable companies have a support section where you can find contact information or submit support requests.
  4. Customer Support: Look for a customer support phone number or email address on the manufacturer's website. Some companies even offer live chat support for immediate assistance.
  5. Social Media: Many manufacturers maintain a presence on social media platforms. Consider sending them a message or mentioning them in a post to seek help.
  6. Retailer: If you purchased the product from a retailer, they might also be able to assist you or direct you to the manufacturer's support channels.


When contacting either the app developer or the manufacturer, be sure to provide specific details about the problem you're facing, including any error messages, screenshots, or steps to reproduce the issue. This information will help them better understand and resolve the difficulty you're experiencing.


Remember to remain polite and patient while seeking support, as it may take some time for the developers or manufacturers to respond to your inquiries.



4 replies
Question marked as Best reply

Aug 1, 2023 6:22 AM in response to captmortenson

Please get the manual of the car audio and read it through. This is not an iPhone issue.


How to Contact the Manufacturer:

  1. Product Manual: As mentioned, the product manual can be an excellent resource for finding contact information. Look for the "Support" or "Contact Us" section in the manual.
  2. Product Packaging: Check the product's packaging for any contact details, customer support numbers, or websites provided by the manufacturer.
  3. Manufacturer's Website: Visit the official website of the manufacturer. Most reputable companies have a support section where you can find contact information or submit support requests.
  4. Customer Support: Look for a customer support phone number or email address on the manufacturer's website. Some companies even offer live chat support for immediate assistance.
  5. Social Media: Many manufacturers maintain a presence on social media platforms. Consider sending them a message or mentioning them in a post to seek help.
  6. Retailer: If you purchased the product from a retailer, they might also be able to assist you or direct you to the manufacturer's support channels.


When contacting either the app developer or the manufacturer, be sure to provide specific details about the problem you're facing, including any error messages, screenshots, or steps to reproduce the issue. This information will help them better understand and resolve the difficulty you're experiencing.


Remember to remain polite and patient while seeking support, as it may take some time for the developers or manufacturers to respond to your inquiries.



My new iPhone 14 pro connects to my car via bluetooth, but I can only control and play music or podcasts, not make or receive phone calls

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