Added Gift Card & lost my balance
I had roughly $25 balance in my apple account and added a $100 gift card. Now my balance only shows $100. I cannot find my previous balance.
Sally
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I had roughly $25 balance in my apple account and added a $100 gift card. Now my balance only shows $100. I cannot find my previous balance.
Sally
See -> Check your Apple Account balance
Check your Apple Account balance – Apple Support (UK)
Check for sure the following Apple articles:
View your purchase history for the App Store, iTunes Store, and other Apple media services
How apps, content, and subscriptions from Apple are billed
How apps, content, and subscriptions from Apple are billed - Apple Support
If you see "apple.com/bill" on your billing statement
If you see "apple.com/bill" on your billing statement – Apple Support (UK)
See -> Check your Apple Account balance
Check your Apple Account balance – Apple Support (UK)
Check for sure the following Apple articles:
View your purchase history for the App Store, iTunes Store, and other Apple media services
How apps, content, and subscriptions from Apple are billed
How apps, content, and subscriptions from Apple are billed - Apple Support
If you see "apple.com/bill" on your billing statement
If you see "apple.com/bill" on your billing statement – Apple Support (UK)
It may be you had a payment due and Apple eventually "tried again" and saw the funds were available.
From this support article --> How apps, content, and subscriptions from Apple are billed - Apple Support
"Which payment method is charged?
When you buy items or pay for subscriptions, Apple automatically attempts to charge your payment methods in this order:
1. Apple attempts to use your Apple ID balance to cover the full amount.
2. If you don't have Apple ID balance, you don't have enough to cover the full amount, or an item cannot be paid for with Apple ID balance, Apple attempts to charge your primary payment method (typically a credit or debit card, but varies according to country). The primary payment method is at the top of the list in Settings on your iPhone. You can control which payment method is at the top of the list. [See: Add a payment method to your Apple ID - Apple Support ]
3. If there's a problem with the primary payment method, or if the primary payment method can't be charged for the full remaining amount, Apple attempts to charge your other payment methods in order from top to bottom. If none of them can be charged, Apple may try again."
Added Gift Card & lost my balance