What do I do if it says my app store and itunes account is disabled?

I cannot download new apps or update existing apps on my ipad.

iPad, iPadOS 16

Posted on Aug 1, 2023 12:33 PM

Reply
Question marked as Top-ranking reply

Posted on Aug 1, 2023 12:37 PM

You need to contact Apple for this to be resolved. You cannot do it on your own. See this for more information.

If a message says 'Your account has been disabled in the App Store and iTunes' - Apple Support


You can use the link in the help article to contact Apple.


1 reply

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

What do I do if it says my app store and itunes account is disabled?

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.