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It said to update your phone, so I did, and then I went to go check and see if I can set up my Face ID and it said Face ID is disconnected and it will not work and there’s a problem and I keep like more and it keeps saying that I need to update my phone so I can go to software update and there’s no updates to be needed
iPhone 11, iOS 16
If Face ID isn't working for you, there is most likely something wrong with your TrueDepth camera. First, look at these two articles for help. If that doesn't fix the issue, then make an appointment at the Genius Bar to have your camera issue diagnosed.
If an alert says Face ID has been disabled on your iPhone or iPad Pro - Apple Support
If Face ID isn't working on your iPhone or iPad Pro - Apple Support (AZ)
Make an appointment at the Genius Bar to have it diagnosed.
Genius Bar Reservation and Apple Support Options - Apple
If Face ID isn't working for you, there is most likely something wrong with your TrueDepth camera. First, look at these two articles for help. If that doesn't fix the issue, then make an appointment at the Genius Bar to have your camera issue diagnosed.
If an alert says Face ID has been disabled on your iPhone or iPad Pro - Apple Support
If Face ID isn't working on your iPhone or iPad Pro - Apple Support (AZ)
Make an appointment at the Genius Bar to have it diagnosed.
Genius Bar Reservation and Apple Support Options - Apple
My Face ID will not work
