Unable to install eSIM on iPhone 14

Hello, I have an iPhone 14 Plus, I want to install the ESIM system in another country, but it does not support this phone, I think it is locked, thank you very much for your help


[Edited by Moderator]

iPhone 14 Plus, iOS 16

Posted on Aug 1, 2023 1:44 PM

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Question marked as Top-ranking reply

Posted on Aug 4, 2023 2:06 PM

Your iPhone could have a SIM lock, preventing the use of other carriers, If you (or a previous owner) bought it (at reduced rate) in combination with a cellular plan. Such a lock probably can’t be lifted until the end of the contract period.


Else, like it says in the message, contact the carrier for assistance with this.


4 replies
Question marked as Top-ranking reply

Aug 4, 2023 2:06 PM in response to sahand0

Your iPhone could have a SIM lock, preventing the use of other carriers, If you (or a previous owner) bought it (at reduced rate) in combination with a cellular plan. Such a lock probably can’t be lifted until the end of the contract period.


Else, like it says in the message, contact the carrier for assistance with this.


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Unable to install eSIM on iPhone 14

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