Why is my Face ID not working?
It was working earlier today.
I updates my IOS
the camera works forward and back
iPhone 11, iOS 16
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The Apple Support Community will permanently close on November 20, 2026. Starting today, the site will no longer accept new posts and is available in a read-only state.
You can continue to find trusted guidance and support on the official Apple Support site.
We want to thank the community members who have contributed their time and expertise to help others with their Apple products.
It was working earlier today.
I updates my IOS
the camera works forward and back
iPhone 11, iOS 16
Hello there Tsoaks12,
I understand you are experiencing problems with Face ID.
Please check that the lens of the Face ID is not dirty, or if anything else is in front of it like your phone case. If this is not the case I recommend you to click on the link below.
If Face ID isn't working on your iPhone or iPad Pro - Apple Support
Hopefully this answer helped you,
Enjoy your day!
Hello there Tsoaks12,
I understand you are experiencing problems with Face ID.
Please check that the lens of the Face ID is not dirty, or if anything else is in front of it like your phone case. If this is not the case I recommend you to click on the link below.
If Face ID isn't working on your iPhone or iPad Pro - Apple Support
Hopefully this answer helped you,
Enjoy your day!
Why is my Face ID not working?