White Screen on iPhone after iOS 16.6 Update

All of a sudden my screen started flickering and now the screen is stuck with white screen. Is anyone facing the same. I see lot of similar display issues raised by people after software updates.


[Re-Titled by Moderator]

iPhone 13 Pro Max

Posted on Aug 1, 2023 10:09 PM

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58 replies
Question marked as Helpful

Sep 8, 2023 1:05 AM in response to Monster123-

They haven't communicated with me yet. I brought my phone to the service center last September 4 and they said it will take about 5-7 business days before they give me their diagnostic report. But my phone is still under warranty so I'm hoping that I won't be charged.


You can talk to Apple Support and have them waive the replacement cost if your phone is out of warranty already. I've read several similar cases (out of warranty iphone 13-14 suffering from WSOD, GSOD, BSOD) and Apple waived the screen replacement fee, as long as the service center's diagnostic report proves that the phone does not have water/physical damage. You just need to keep calling them until you find a senior support who will listen. Good luck!

Sep 19, 2023 2:44 AM in response to shahbazma

Yes, screen flickering and white screen after software updates is a common issue. This can happen for a variety of reasons, including:

  • Software bugs: Sometimes, software updates can introduce new bugs that can cause display problems.
  • Hardware conflicts: New software can sometimes conflict with older hardware, which can also lead to display issues.
  • Driver problems: Software updates can also sometimes cause problems with device drivers, which can also lead to display issues.

If you are experiencing screen flickering and a white screen after a software update, there are a few things you can try:

  1. Restart your device. This can sometimes fix minor software glitches.
  2. Boot into Safe Mode. This will start your device with a minimal set of drivers and services, which can help you to troubleshoot the issue. To boot into Safe Mode on Windows, press and hold the Shift key while restarting your computer.
  3. Update your device drivers. Make sure that you have the latest drivers installed for your display adapter and other devices. You can usually download the latest drivers from the manufacturer's website.
  4. Uninstall the software update. If you are still having problems, you can try uninstalling the software update that caused the issue. To do this on Windows, go to Settings > Update & Security > Windows Update > Update history.
  5. Perform a system restore. If you have created a system restore point before the software update, you can try restoring your system to that point. This will undo any changes that were made to your system since the restore point was created.

If you have tried all of the above steps and you are still having problems, you may need to contact the manufacturer of your device for further assistance.

It is also worth noting that some people have reported that the screen flickering and white screen issue can be caused by a hardware problem, such as a faulty display adapter or cable. If you have tried all of the above steps and you are still having problems, you may want to have your device diagnosed by a qualified technician.

Sep 20, 2023 8:59 PM in response to SravanKrA

This did not help , authorised service center technician say to replace display as it appears to be display failure .

1. They don't no the Root cause for the display failure nor agree it's because of software update.

2. If Apple say there is nothing that alters functionality of the phone post update, then is it the components used inbuild is cheap quality to make this failure for phone that is just 1and half years old ? Iphone 13.

There are more user, facing this . My friend had this issue yesterday with iPhone pro max white screen

Sep 20, 2023 11:09 PM in response to shailesh200

Same here. The screen turned green and that’s it. I went to Apple care and they asked money for screen replacement regardless there was no physical damage to my phone whatsoever. This happened since I updated to iOS 16.6.1. There used to be a time when Apple’s customer support was top notch which totally complimented the money we would pay for a freaking phone. I am literally losing confidence in Apple products now. I am afraid for my other iOS devices too now. I didn’t even upgrade to iOS17. God know what **** iOS 17 would loose if I upgrade.

Oct 2, 2023 12:46 AM in response to shahbazma

I am facing the same issue now. I contacted with apple support in China and waited for several days, finally they replied that it is out of warranty and I need to pay for it. After searching in China forum, it has many same cases of 13pro and 13pro max series. It is really disappointed of apple service, they make customers pay for their quality issues.

White Screen on iPhone after iOS 16.6 Update

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