Calendar alert sound cannot be changed on my iPhone 13

I’d like to echo this complaint. Yes, we’ve gone through all the alert/notification settings and no, it doesn’t resolve the problem.

And yes, we’ve powered on/off, deleted/recreated alerts, even done a full system reset. Nothing works and it’s been this way for years!

I just dropped $1k for a new 15 Pro and between that and iOS 17, I thought SURELY they would have given in and fixed this, but I overestimated Apple’s competence w/regard to this persistent, annoying bug.

C’mon guys- enough already!!!!!

I have the exact same problem. It is frustrating to have Apple through at us the junior customer answer ... we know how to find settings in Apple help page, we have done it several times. We do not need to be told again and again, what we need is apple to solve the problem or pinpoint to how we can solve the problem on our side, short of having to buy an android.

So.... I got a new iPhone 15 Pro last month and was hopeful that would eliminate the problem with the "stuck" alert tone but it was still there. I called Apple once more and after the junior rep went through the obvious stuff, he escalated to a higher-up who didn't acknowledge the known bug but he did advise me to do a system reset. I was hesitant, but desperate to fix the annoying problem. IT WORKED!!! Problem solved. The rep thinks the bug migrated over when I restored the backup from my old phone to my new one. The reset didn't delete my data but it did wipe out all my settings and remembered passwords which has been a major pain. Still, it was worth getting the problem fixed. Hope that helps.

partly solved

I have the same problem. I was expecting 17.2 to fix but it didn't. the problem is that selecting different sounds in settings sounds and haptucs for calendar will provide eratic behaviours.

• selecting a custom sound that I bought, will not make the phone make any noise on calendar popup notification
• selecting some of the standard sounds will make a sound but not the one selected !!!
• selecting the sound "tri-tone" that works and with the right "tri-tone" sound

I was looking for another stronger sounds to reminder me about meetings, but custom sounds DO NOT WORK...for now only the tri-tone works, while setting most other sounds will make the phone silent on calendar screen popup alerts.

for a 1200$ iPhone 15 pro max.. this is not serious Apple.

Oh heck no… this is the only way to get my calendar alerts to work!? Reset my whole phone…? They need to do something about this that’s not okay.

Hey there Louiex2,

The question you asked regarding when Apple will fix an issue is one that cannot be answered. Moving forward with troubleshooting, we'd like to help by learning more about what's happening, along with ruling out some other possible causes:

1. What exactly occurs when you try changing the tone for Calendar? The more details you provide, the better we'll understand what's happening when you try.
2. When did this start to occur, or have you never been able to change the notification tone for Calendar in your iPhone?
3. Have you been able to successfully change any other app notification tones in your iPhone since this issue first began?

Cheers!

Hi

I am having the same problem on iPhone 12pronax and 15 promax 17.3 none of the IOS release solve anything.

I get sound notifications but only if I select the sound "anticipate" all other sounds endup making no sound...

it is very frustrating

Yep. This reset doesn’t work for me.

just upgraded to 15pro and once all data and settings were in… the same Calendar Notification sound plays as before even though the setting is for a different sound.

has anyone had any luck yet ?

Apple still can't figure out! I spoke to a Senior Apple tech at Apple support. Tried to troubleshoot my iPhone 13 Pro Max. I've tried for years to change the calendar alerts for appointments. I screen-shared and we tried different alerts and still did not work. I updated phone to latest software, rebooted and tried every other option I could. Such a simple thing and shocked that Apple still has this issue. All I want is a different tone to alert me for appointments!

It defaults to the same calendar alert sound. It never changes. Very frustrating!!! Apple it's time to fix this issue ASAP!

there is only a slider for sounds yes or no for Google Calendar on iPhone. This is by design. They don't want you to use another app so they create situations like this to dissuade you from using it. kind of like being a bully on a playground. this will only change if people complain... same reason why they don't support RCS directly with iMessage and want to create a separate ecosystem, expressly for it rather than just try to be compliant with other technologies. and why only the pretty blue messages are iMessage, and the ugly ones are green and harder to read. Be vocal, demand change. Today's empires, tomorrow's ashes.

I've have this same problem with my iPhone 13 mini and had the same issue with my previous iPhone 8. This has been going on for at least 5 years for me. Mine is stuck on the "bloom" tone, which is quite annoying to say the least. I've called and talked to apple techs with no resolution offered other than the usual standard resets/updates and nothing works. Even if I select "none" as a one selection the "bloom" tone remains. The only thing that works is the hard silence switch on the side of the phone, which certainly isn't an acceptable solution.