It start over heating and then smelling strong burning smell . I brought it to apple store and they diagnose my iPad and found no hardware issue but my iPad is still over heating and smelling it may be some short circuit inside . They just did reset re - installed my iPad and said it will be fine but I don't think that helped me. This disappointed me, I don't know what to do with it, I am not even able to write notes on my iPad 😕
iPad Pro, iPadOS 16
While your iPad will have presumably been tested, it is very unusual for a report of a burning smell to be dismissed by Apple technicians.
Your iPad should have no discernible “smell” when being used - especially a “burning smell” that might normally suggest that something was not as it should be. Are you certain that the smell is coming from your iPad?
You should return to the Genius Bar at the Apple Store and express you concern. If necessary, politely ask to speak with the Store Manager. Before visiting, it is advisable to make an appointment:
Genius Bar Reservation and Apple Support Options - Apple
If needed, you can also seek assistance directly from Apple Support. You can contact the Support Team using the Support link at top-right or bottom-left of this page. Alternatively, you can initiate and manage your support cases from Apple devices using the excellent Apple Support App. If not already installed, the App can be downloaded from the App Store:
https://apps.apple.com/app/apple-support/id1130498044
While your iPad will have presumably been tested, it is very unusual for a report of a burning smell to be dismissed by Apple technicians.
Your iPad should have no discernible “smell” when being used - especially a “burning smell” that might normally suggest that something was not as it should be. Are you certain that the smell is coming from your iPad?
You should return to the Genius Bar at the Apple Store and express you concern. If necessary, politely ask to speak with the Store Manager. Before visiting, it is advisable to make an appointment:
Genius Bar Reservation and Apple Support Options - Apple
If needed, you can also seek assistance directly from Apple Support. You can contact the Support Team using the Support link at top-right or bottom-left of this page. Alternatively, you can initiate and manage your support cases from Apple devices using the excellent Apple Support App. If not already installed, the App can be downloaded from the App Store:
https://apps.apple.com/app/apple-support/id1130498044
if it was me then I would reach out once more to their support channels
or
Contact - Official Apple Support
Or provide them with feedback Product Feedback - Apple
Thank you for participating in the Apple Support Community.
We want to make sure you reach the right team for help with your device. We recommend that you contact Apple Support directly. Depending on your region, you might be able to contact them here: Get Support.
Strong burning smell from iPad
