apple ID locked

Refer to this document for ways to contact Apple ➞ Choose your country or region - Official Apple Support

Select your country (also look for "other" regions), then a product. If you don't see one that handles your issue then keep experimenting with selections until you reach one that gets you a chat session and get the representative to redirect you.

If your country is not listed on the support pages, go to this web page and fill out the form:

Media Services - Contact Us - Official Apple Support

Hi there,

See this instructions on how to solve this

If your account has been disabled for security reasons

If you see one of the following messages, your Apple ID automatically locked to protect your security and you can't sign in to any Apple services:

• “This Apple ID has been disabled for security reasons”
• "You can't sign in because your account was disabled for security reasons"
• "This Apple ID has been locked for security reasons"

You need to reset your password to regain access. Learn how to reset your password. 

If your account has been disabled in the App Store and iTunes Store

If you see a message that says your account has been disabled in the App Store and iTunes Store, contact Apple Support for help.