Mi-am actualizat telefonul la o versiune mai noua ** ajutorul aplicației ITunes pe laptop. Înainte de resetare m-am asigurat ca am făcut backup la poze. După ce mi-am actualizat telefonul am verificat dacă s-a șters ceva din iCloud și era totul Ok, nu s-a șters nimic. Iar a doua zi s-au șters pozele complet din iCloud. Ce pot face sa le recuperez? Am încercat ** niște aplicații pentru asa ceva și nu funcționează
Hello petruta32,
Since you are no longer seeing your photos, you'll want to take the steps below:
• Check your Recently Deleted album
• Unhide your photos
• Make sure that iCloud Photos is turned on
• Check your iCloud Shared Photo Library
• Sign in with the same Apple ID
You can find more details on each of those steps in this resource: If you're missing photos or videos in the Photos app - Apple Support
If you still aren't able to locate your photos, you'll want to reach out to Apple Support: Apple Support They'll be in the best position to look into this further.
Take care.
Hello petruta32,
Since you are no longer seeing your photos, you'll want to take the steps below:
• Check your Recently Deleted album
• Unhide your photos
• Make sure that iCloud Photos is turned on
• Check your iCloud Shared Photo Library
• Sign in with the same Apple ID
You can find more details on each of those steps in this resource: If you're missing photos or videos in the Photos app - Apple Support
If you still aren't able to locate your photos, you'll want to reach out to Apple Support: Apple Support They'll be in the best position to look into this further.
Take care.
Hi petruta32,
Thank you for using the Apple Support Community. You’ve posted a question in the English Community. If you are able to repost your question in English, you may reach a larger audience and have a better chance of receiving a reply.
Thanks!
I updated my phone to a newer version using ITunes on my laptop. Before the reset I made sure I backed up the photos. After I updated my phone I checked if anything was deleted from iCloud and it was all Ok, nothing was deleted. And the next day the pictures were completely deleted from iCloud. What can I do to recover them? I tried some apps for this and it doesn't work
Poze iCloud pierdute