Will I get a replacement phone since mine is broken

dropped phone will I get a replacement phone?

iPhone 14 Pro Max

Posted on Aug 2, 2023 1:55 PM

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Question marked as Top-ranking reply

Posted on Aug 2, 2023 2:02 PM

If you purchased AppleCare+ for your phone, you may be able to get the damage fixed for a deductible, plus tax, as shown here:


AppleCare Products - iPhone - Apple


I believe it would be up to Apple whether to repair or replace the phone.


If you dropped the phone, and broke it, and it is not covered by AppleCare+, you can replace the phone by buying a new one.


3 replies
Question marked as Top-ranking reply

Aug 2, 2023 2:02 PM in response to Olskooldiva

If you purchased AppleCare+ for your phone, you may be able to get the damage fixed for a deductible, plus tax, as shown here:


AppleCare Products - iPhone - Apple


I believe it would be up to Apple whether to repair or replace the phone.


If you dropped the phone, and broke it, and it is not covered by AppleCare+, you can replace the phone by buying a new one.


Aug 2, 2023 2:04 PM in response to Olskooldiva

Very likely, but the question is, will you have to pay for it and how much?


Check Your Service and Support Coverage by clicking here --> Check Your Service and Support Coverage - Apple Support


For the iPhone Service Answer Center click here --> Choose Your Country or Region - Apple Support

Select your country.


For a cost estimate:

- Scroll down to "Get an estimate"

- Enter the service required

- Enter the iPhone model you have

- Enter the version of that model

- Click "Get estimate"


For instructions on how to get your iPhone, iPad, or iPod touch ready for service click here --> Get your iPhone, iPad, or iPod touch ready for service - Apple Support

- "To protect your information and save time, follow these steps before you get service for your device."






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Will I get a replacement phone since mine is broken

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